DNG 6.0.5 - Cannot initialize reports
Hello,
Accepted answer
Passing on answer from IBM Support:
The behavior you're seeing is actually working as designed starting as in DNG 6.0.4. The method for reinitializing the Publish Service via URL no longer works and was replaced by the procedure below:
1. Go to https://clm.cs.zionsbank.com/admin.
2. Click Debug.
3. Click Publish Services (under Services) in the left side.
4. Click the "Initialize Service" button.
Unfortunately, the new procedure was not added to the knowledge center until 6.0.5 due to the defects below:
Defect 116312: Initializing publish service through /rm/publish/initialize no longer works (doc update):
Defect 434497: Initializing publish service through /rm/publish/initialize no longer works (doc update):
https://urldefense.proofpoint.com/v2/url?u=https-3Ajazz.net_jazz_resource_itemName_com.ibm.team.workitem.WorkItem_434497&d=DwIFAg&c=9WYoWBgz3TbmQlstBqb6LDRA8PY_DPmoAS0YWoTLU-g&r=lQ17eXAJxZXpk0MTw3LDNhX7IwQ5HIL0ZsYdERArkRJBInc9QXymfLoNYKO1Ubo-&m=EwXhJ5CiLDr4g7Q8jQo2qhVkndeR856WVEHMMznSPjc&s=DX46WD7MoFeQPfEKMJSBLN798xaOxaKbCVXikt0d8Vk&e=
This is why you only see the new procedure in the 4th step of the "Manually importing custom document-style report templates for requirements management" section in the 6.0.5 documentation:
6.0.4: Making document-style reports available to viewers:
6.0.5: Making document-style reports available to viewers:
https://urldefense.proofpoint.com/v2/url?u=https-3Awww.ibm.com_support_knowledgecenter_SSYMRC-5F6.0.5_com.ibm.rational.rrdg.usage.doc_topics_t-5Frrdg-5Fmake-5Freports-5Favail.html&d=DwIFAg&c=9WYoWBgz3TbmQlstBqb6LDRA8PY_DPmoAS0YWoTLU-g&r=lQ17eXAJxZXpk0MTw3LDNhX7IwQ5HIL0ZsYdERArkRJBInc9QXymfLoNYKO1Ubo-&m=EwXhJ5CiLDr4g7Q8jQo2qhVkndeR856WVEHMMznSPjc&s=kONIc7xeqDntp5sHfWfk6GEKooWA0jHbiIr9Os_K7p8&e= <o:p> </o:p>
2 other answers
Please try in different browser, even I had similar issue in RDNG 6.0.4. When I try to initialize in chrome had permission issue and then tried in IE it works for me. <o:p> </o:p>
It worked after resetting the repository permissions a few times combined with some server restarts
Comments
We are having this same problem after our 6.0.4 upgrade. I'm able to get "initialize" to work in IE but not in Chrome. One of my colleagues tried in IE but it did not work for him.