SD Elements
I am trying to connect SD Elements tasks to RTC 6.0.1 according this documentation:
https://support.sdelements.com/hc/en-us/articles/201462266-System-Integration
I don't found any documentation according the integration tools:
https://jazz.net/extend/integrations
Throw this error msg:
API Call failed. Target: authenticated/identity ; Error: Unable to verify SSL certificate for host: [customerhostname]:9443 (reason: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:661))
Is there any respect documentation?
Thanks in advance for your help
2 answers
Based on the error message, it appears that your RTC server is using a self-signed SSL certificate and SD Elements does not accept it. You will need to use a CA-signed SSL certificate, or somehow make the existing certificate "trusted" by SD Elements (you will need to ask SD Elements Support about how to do it).