Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

RAM: How can we determine if no floating licenses are available?

We have floating licenses that our users share when accessing Rational Asset Manager. We use the command line for downloading assets from RAM.  If the floating licenses are all currently in use when another user runs a command to download an asset, the error below is shown which says that the asset version does not exist in RAM, even though it actually does exist on the server -- the actual error is that the user cannot obtain a floating license to use for accessing RAM.  The error looks exactly the same as when an asset does not exist on the RAM server.

C:\ram\Client\ram get "TRDS" 1.0.4 -d "C:\assets\TRDS" -n -config "C:\Users\jessie.ram\ramconfig.properties"
Package TRDS with version 1.0.4 does not exist on the library server.
The command did not complete successfully.

Is there any way from the command line (or using Java API) to determine if there are floating licenses available or not? We would like to give the user a better error message, or maybe wait and retry when a license becomes available.  It would also be nice to know how often this occurs that a user is unable to obtain a license, so that we can better plan if we need to buy more licenses.

We are using Rational Asset Manager 7.5.2.3.
Thank you.

0 votes


Be the first one to answer this question!

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 12,020

Question asked: Jan 17 '18, 12:41 p.m.

Question was seen: 1,938 times

Last updated: Jan 17 '18, 12:41 p.m.

Confirmation Cancel Confirm