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question asked: Jan 09 '18, 3:46 p.m.
question was seen: 1,979 times
last updated: Feb 26 '18, 12:56 p.m.

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RTC v6.0.4: Custom Background Colors for Defects vs. CRs

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MK Skelton (25●15) | asked Jan 09 '18, 3:46 p.m.
retagged Feb 26 '18, 12:56 p.m. by Michael Afshar (701●4)

Hello,

Is there a setting to assign designated background colors for our defects vs. change requests?  I ask because our forms for each are identical.  I am building the forms for our team to eventually migrate from CC/CQ to RTC.  I think this will help them in not mistaking a defect from a change request (e.g., lilac vs. ash).

Thanks,
MK

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Ian Wark commented Jan 11 '18, 2:35 a.m.

If you are talking about CC/CQ before migrating, I'm sorry, I don't have any ideas. Once you arrive in RTC, I think you can use the themes functionality in RTC to change the colors of different work item types. And of course you can assign a different icon.

Configuring Themes
https://www.ibm.com/support/knowledgecenter/SSCP65_6.0.4/com.ibm.jazz.repository.web.admin.doc/topics/c_configuring_themes.html

MK Skelton commented Jan 17 '18, 2:46 p.m.

Thank you for your reply, but I'm not locating where one can apply a themes to differentiate defects from themes.  I appreciate the feedback :)

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Donald Nong (14.5k●4●14) | answered Jan 19 '18, 1:36 a.m.

There is no easy way to do this if you use the "same form", because it then has to be dynamic - the presentation changes depending on the data loaded. On a similar note, in the past, some users asked whether they can hide a tab depending on the value of a particular attribute, which is not possible.

Some ways that you can consider.
1. The web UI already shows the work item type (Defect, or Change Request) when a work item is displayed, and you can make it standout by changing its color or size by using Web UI Theming as Ian suggested.
2. Simply make the forms/editors different. You can add static text in an editor to explain what it is for.

MK Skelton selected this answer as the correct answer
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MK Skelton commented Feb 20 '18, 11:08 a.m.

Thanks Ian and Donald

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