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Test Case categories not Visible to Edit or Delete


Tom Leser (19116) | asked Sep 11 '17, 8:00 p.m.

 Using RQM 6.0.3.  Up until about a month ago, if I'd bring up the categories in test cases I'd see all of the custom root categories that I had created.  Now I can't see any categories that I've created prior to around August.  Anything that I've created after August I can see, modify, delete, etc.  


I've double check permissions and they're all enabled for categories with the user level I'm set to.  I really need to be able to do some housekeeping on these categories.  

Regards,

Tom

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Elohim Arranaga (2461) | answered Sep 12 '17, 8:15 a.m.
JAZZ DEVELOPER

 Hi Tom, unless you or someone in your team deleted those categories by mistake, definitively doesn't seem to be a normal behavior. You can easily check in Admin -> View Trash ->category to see if they were deleted (or ask your admin to do so if you don't have permission), otherwise  my suggestion is to open a PMR to follow up with the support team since that doesn't seem to be normal. 

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