We lost our RTC application server and had to restore from an older backup. Database server was restored from a current backup. After changing paths to db server in all teamserver.properties files, I ran /jts/setup with Custom Setup selected. All the settings tested fine, and all the applications showed as registered, except RM, which showed up in the Applications to Register box. When the Register Applications button was pressed to register RM, it threw the following error:
Request to service https://rtc.the-inet.com/rm/configureRegistration failed with status code 400 and response body: CRRRS9639E The application registration handler could not save the configuration. The detailed error message is: com.ibm.rdm.fronting.server.exception.ForbiddenException: Propagated exception; original message [com.ibm.rdm.fronting.server.exception.ForbiddenException]
com.ibm.team.repository.common.TeamRepositoryException
com.ibm.team.repository.service.internal.discovery.FriendsAdminRestService.checkHttpResponse(FriendsAdminRestService.java:820)
com.ibm.team.repository.service.internal.discovery.ApplicationRegistrationFriendRestService$UpdatingFriendResponseHandler.handleResponse(ApplicationRegistrationFriendRestService.java:468)
com.ibm.team.repository.service.internal.discovery.ApplicationRegistrationFriendRestService$UpdatingFriendResponseHandler.handleResponse(ApplicationRegistrationFriendRestService.java:1)
org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:945)
org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:919)
org.apache.http.impl.client.AbstractHttpClient.execute(AbstractHttpClient.java:910)
com.ibm.team.repository.service.internal.discovery.FriendsAdminRestService.executeHttpRequest(FriendsAdminRestService.java:772)
com.ibm.team.repository.service.internal.discovery.ApplicationRegistrationFriendRestService.notifyAppRegistrationHandler(ApplicationRegistrationFriendRestService.java:361)
com.ibm.team.repository.service.internal.discovery.ApplicationRegistrationFriendRestService.postRegisterApp(ApplicationRegistrationFriendRestService.java:201)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
java.lang.reflect.Method.invoke(Method.java:611)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
com.sun.proxy.$Proxy418.postRegisterApp(Unknown Source)
sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
java.lang.reflect.Method.invoke(Method.java:611)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.doModelledRestService(AbstractTeamServerServlet.java:530)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:2359)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:2153)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1963)
javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74)
javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:165)
com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:198)
org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:581)
org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:336)
org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1002)
org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585)
org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)
java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:906)
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:929)
java.lang.Thread.run(Thread.java:761)
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I have not been able to locate any information on what might be the root of the problem, or how it might be fixed. Any assistance would be greatly appreciated.
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Comments
Version is 4.0.6 on Windows Server 2008 R2; DB is MSSQL on Windows Server 2016.
Have you checked the rm.log file and see what it says there?
Donald:
A proper restore should not require running /jts/setup again. Something must have gone wrong during the process. If you have to recover from the current state, I suggest you contact Support and see what options you have.