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question asked: Apr 12 '17, 8:37 a.m.
question was seen: 2,282 times
last updated: Jun 24 '18, 8:53 p.m.

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Empty CSV file on export

0
lakshmi shree (57●1●17●43) | asked Apr 12 '17, 8:37 a.m.
edited Jul 23 '17, 1:35 a.m.

 Hi


I am trying to export a view filled with many attributes such as ID, content, description, Priority, Severity etc and some user defined attributes to a CSV file. The file has the headers (only first row) and the rest of the rows are empty(actual data in the module) . Initially the same export function was working well and generating files correctly , but recently it doesn't work. Could there be a specific reason?

Thanks

Comments
Ralph Schoon commented Apr 13 '17, 2:36 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

 How should I ask a question in the Forum if I want to receive useful answers?

lakshmi shree commented Apr 13 '17, 6:15 a.m.

 HI Ralph


Thanks. I am trying to export a view filled with many attributes such as ID, content, description, Priority, Severity etc and some user defined attributes to a CSV file. The file has the headers (only first row) and the rest of the rows are empty(actual data in the module) . Initially the same export function was working well and generating files correctly , but recently it doesn't work. Could there be a specific reason?

Donald Nong commented Apr 13 '17, 6:20 a.m.

You'd better modify the original post as most people will read it first. Have you verified that the view has any artifacts? What about other views?

Ralph Schoon commented Apr 13 '17, 6:26 a.m. | edited Apr 13 '17, 6:27 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

This never worked with Doors Next Version 0.9 M3 would be a valid answer to your question.

lakshmi shree commented Jul 23 '17, 1:36 a.m.

  Hi Ralph 


I have DOORS 6.0 installed . It was working perfectly fine before, but does not work now

Thanks 
Lakshmi 

2 answers

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Matthew OReilly (41●1●4) | answered Jun 24 '18, 8:48 p.m.
edited Jun 24 '18, 8:53 p.m.
I did raise a PMR for this, but IBM dropped/lost it when they switched support systems recently.

A work around for me for this issue is

1) check there are no Primary Text / Content fields with blank entries, if there are, you will find a stacktrace error similar the the following in the log 
/rm/export/csv] ERROR
ing.server.rrs.importer.format.ExportResultsWriter  - Unexpected exception

java.lang.RuntimeException:
java.lang.StringIndexOutOfBoundsException
at com.ibm.rdm.fronting.server.rrs.importer.xls.XlsViewQueryResultsWriter.write(XlsViewQueryResultsWriter.java:651
at com.ibm.rdm.fronting.server.rrs.importer.format.ExportResultsWriter.render(ExportResultsWriter.java:111) 



PS: My XLS files were literally empty - 0 byte files, no content, no headers.
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vanessa lavender (31●2) | answered Aug 25 '17, 1:39 p.m.

 This has happened to me and my users as well.  I advise them to use .xls instead.  Also sometimes it seems to depend on the browser.  Sometimes if you switch, it will work.  Not a fix but at least a work around.

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