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question asked: Jan 19 '17, 4:52 p.m.
question was seen: 1,211 times
last updated: Jan 23 '17, 8:28 p.m.

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copy work item from one repository to another

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Naveen V (79●14●58) | asked Jan 19 '17, 4:52 p.m.

Hi,

We are using CLM 5.0.2 version. I am trying one work item copy from project A to Project B, which is working fine. Where as copying from Project B to Project A doesn't work. Its giving error as


CRRTC0290E: The work item cannot be saved because the work item's type is not configured correctly at the project level.

Thanks for the help in advance.


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Donald Nong (14.5k●4●14) | answered Jan 19 '17, 9:50 p.m.

There is just way too little information to work with. You didn't even say which work item type did not work, or all of them failed. Going by just the error code, you may just hit the same problem as in the below post.
https://jazz.net/forum/questions/146956/error-running-operation-saving-work-item-crrtc0290e-the-work-item-cannot-be-saved-because-the-work-items-type-is-not-configured-correctly-at-the-project-leve

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Naveen V commented Jan 20 '17, 11:33 a.m.

Hi Donald,

It is for DEFECT work item. I saw the link you provided yesterday before opening this questions but I have editor and workflow assigned there. Even I tried importing work item from csv then got the same error.
Did ClearQuest to RTC import got the same error.
When I create the Defect from RTC web or eclip client then I am able to create the work item. Some thing missing in configuration itseems.
I noticed one thing. When I open process configuration and click on "Check workfoow usages in repository" then it is not showing many records except 2. Hope I need to do something with workflow itseems to fix this issue. Any help or suggestion would be much appreciated.

Donald Nong commented Jan 23 '17, 8:28 p.m.

Can't really tell. You'd better contact IBM Support and send the process template for examination.

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