RQM To RTC Cross Server Communication
Hi.
I am trying to get the the RTC/RQM cross communication setup. Both RTC server amd RQM server are V2.0GA My RTC server is running under WAS whereas my RQM server is running under tomcat. My RTC server and RQM server are on two distinct machines. I am following the process documented in http://jazz.net/library/technote/304/ I got down into the 'Cross Server Communication Configuration' section and got the RTC sever side setup without a problem. When I went to set the RQM server side; and Click "Request Access" button, I get a response that says An error occurred while requesting an OAuth consumer key from server "https://(my RTC server)/jazz".Hide Details CRJAZ1341E The remote server responded to the request to generate a provisional OAuth consumer key with a HTTP status code 400 error. I double checked the Public URI on my RTC Server and it is correct. (I copied/pasted from the pubic URI on my RTC server to the setup on the RQM server to avoid typos). I double checked the root services to make sure that was correct. Like I said, setting up RTC to RQM went off without a hitch but this RQM to RTC is being annoying. Anyone have any ideas? Thanks. |
9 answers
Hi. One thing you can try is to check whether the date/time setting in two servers are almost equal. If the difference is larger than 10 minutes, it could be a problem for generating oauth keys. |
Hi. One thing you can try is to check whether the date/time setting in two servers are almost equal. If the difference is larger than 10 minutes, it could be a problem for generating oauth keys. They Are with 2 minutes of one another |
Hi Brian,
From the error message you copied above ("An error occurred while requesting an OAuth consumer key from server "https://(my RTC server)/jazz") it looks like the URI isn't pointing toward the root services. I just set up my RQM/RTC integration and noticed the UI is slightly different when setting up cross-server communication from RTC than from RQM. When I set up RTC --> RQM, there were two fields for the URI; the second was for root services specifically, which filled in automatically for me. For RQM --> RTC, there is only one field and I needed to make sure I had xxx/jazz/rootservices there. It's just a wild guess on my part since I missed it at first in my own setup. Let me know if this helps you at all. Good luck! |
Hi Brian, Hi everyone, i have the same trouble but in my configuration i have RTC and RQM in distinct servers and each has its own application server WAS 6.1.0.27 Any recommendation? Thanks |
Hi
I have a similar problem. I'm able to make the connection between RQM to RTC but the connection RTC to RQM is failing with same result you are receiving. Time and date are correct: An error occurred while requesting an OAuth consumer key from server "https://jazz-RQM:9443/jazz/rootservices". Please advise. Luke |
Hi I AM HAVING THE SAME ISSUE BUT WITH RRC / RQM INTEGRATION. HAS ANYONE BEEN ABLE TO SOLVE THIS? THANKS :-) |
Add me to the list... I can't get it to work either. I'm on the 2.0.1 of RQM and 2.0.0.2 ifix2 of RTC. Anyone had any success resolving this?
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I am also having problems - but in my case, it's creating the link from RTC 2002iFix1 to RQM 201; the reverse worked fine, as did RTC-RRC and RQM-RRC.
I have all servers hosted in a single VMware, and using localhost for the URI (and I did try changing it to a "real" name, with no effect). I get "An error occurred while requesting an OAuth consumer key from server https://localhost:9444/jazz/rootservices. Host name may not be null. java.lang.illegalArgumentException...." rootservices shows correct URI as described in the tech note; "request access" button pops up a login. Can't understand what is the problem. Help? |
Hello Guys,
Currently i am using RTC 2002iFix2 & RQM 201. Both are on same machine and using separate Tomcats (with different ports). Facing issue that i couldn't find "RTC Adapter" option on "RQM" side "Jazz". On my side OATH key authentication and required changes in RTC are successfully done but when i went to RQM and change the RTC Adapter options i couldn't find those there :( any guideline? Thanks for the support JR |
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