RTC 6.0.2: Is it possible to create multiple approval types and have them be part of the WI presentation?

Heather Linsk (140●2●36) | asked Aug 11 '16, 5:33 p.m.

Is it possible to create multiple approval types and have them be part of the WI presentation so that for each new work item the approvals are already there and don't have to be created by the end user?

Or do I still have to do this using the Java API. The latest documentation I can find is for RTC 3.0.1.

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sam detweiler (12.4k●6●179●201) | answered Aug 11 '16, 5:45 p.m.

nothing out of the box.. you would have to write a java extension.

Ralph has a sample one like this on his blog.

I took that and did a full function one that can add for different people, roles, weight balance them ,etc..

then using the approval state changer config, you can move things along or around when approvals are done

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Heather Linsk commented Aug 15 '16, 8:52 a.m.

Could you please post the link to Ralph's blog? I remember seeing it, but I cannot find it.

Thank you.

sam detweiler commented Aug 15 '16, 8:55 a.m. | edited Aug 15 '16, 9:14 a.m.

https://rsjazz.wordpress.com/2012/11/30/a-create-approval-work-item-save-participant/

It's all about the answers!

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RTC 6.0.2: Is it possible to create multiple approval types and have them be part of the WI presentation?

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