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question asked: Aug 05 '16, 4:17 a.m.
question was seen: 2,664 times
last updated: Aug 09 '16, 10:04 a.m.

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When this URL is "https://XYZ/rm/multi-request" entered during Performance Test of Rational DNG error is thrown. CRRRS4142E getInternalRequestHandlerService(context) returned null. Could not retrieve a suitable IInternalDomainService given the request.

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Mahesh JS (17●2●11) | asked Aug 05 '16, 4:17 a.m.
edited Aug 09 '16, 10:04 a.m.
When this URL is "https://XYZ/rm/multi-request" entered during Performance Test of Rational DNG error is thrown. CRRRS4142E  getInternalRequestHandlerService(context) returned null. Could not retrieve a suitable IInternalDomainService given the request. If anybody has any idea on this please help

Product Details 
Requirements Management/6.0.2

Error shown

Error 403: Forbidden

CRRRS4142E getInternalRequestHandlerService(context) returned null. This error used to report 'The requested service requires a private header'.


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Bas Bekker (1.4k●4) | answered Aug 05 '16, 4:57 p.m.
JAZZ DEVELOPER
The /rm/multi-request REST request you are using is part of the DNG private REST API, no formal documentation is available, and usage is at your own risk.

As it's an internal API, most probable something changed in the server side, hence your error, but it's working for the RM app, so yes, this is working as designed.
Mahesh JS selected this answer as the correct answer
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Mahesh JS commented Aug 07 '16, 4:46 a.m.

 Thanks for the answer Bas, what you said is correct, when we login into the DNG app, we are capable of performing all functionalities but when we record those actions in a load runner for performance testing and run those load runner scripts this URL is throwing error because of which we can't proceed further.


So we have look into the server and do some changes if possible right?

Bas Bekker commented Aug 08 '16, 10:45 a.m.
JAZZ DEVELOPER

Yes, use a tool like firebug to see what changed.

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Ralph Schoon (63.3k●3●36●46) | answered Aug 05 '16, 8:18 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
This is exactly the same error message I get on my test system if I type it in manually, so I assume that this is working as designed.
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Mahesh JS commented Aug 09 '16, 9:27 a.m.

 Thanks Ralph for your answer

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