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question asked: Aug 19 '09, 11:41 a.m.
question was seen: 3,929 times
last updated: Aug 19 '09, 11:41 a.m.

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RQM workitems viewed in RTC

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Maria Amalan (78●43●66) | asked Aug 19 '09, 11:41 a.m.
Hi,

Can anyone tell me if its a known issue in RTC 2.0 that the workitems (defects) raised in RQM cannot be seen in RTC Eclipse client. Able to see the summary of the defect as a result for a query but getting an error while trying to open the workitem in the thick client.

Getting the following error when trying to do so.

Error running operation 'Loading Work Item'

CRJAZ0098I The service "com.ibm.team.repository.common.internal.IRepositoryRemoteService{/jazz/service/com.ibm.team.repository.common.internal.IRepositoryRemoteService}" failed. The server returned the http error 500 with error text "Internal Server Error". Examine any further details here or look in the server log files for more information on how to resolve the issue.
CRJAZ0098I The service "com.ibm.team.repository.common.internal.IRepositoryRemoteService{/jazz/service/com.ibm.team.repository.common.internal.IRepositoryRemoteService}" failed. The server returned the http error 500 with error text "Internal Server Error". Examine any further details here or look in the server log files for more information on how to resolve the issue.

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Patrick Streule (4.9k●2●1) | answered Aug 20 '09, 4:07 a.m.
JAZZ DEVELOPER
Can anyone tell me if its a known issue in RTC 2.0 that the workitems
(defects) raised in RQM cannot be seen in RTC Eclipse client. Able to
see the summary of the defect as a result for a query but getting an
error while trying to open the workitem in the thick client.

Getting the following error when trying to do so.

Error running operation 'Loading Work Item'

CRJAZ0098I The service
"com.ibm.team.repository.common.internal.IRepositoryRemoteService{/jazz/service/com.ibm.team.repository.common.internal.IRepositoryRemoteService}"
failed. The server returned the http error 500 with error text
"Internal Server Error". Examine any further details here
or look in the server log files for more information on how to
resolve the issue.
CRJAZ0098I The service
"com.ibm.team.repository.common.internal.IRepositoryRemoteService{/jazz/service/com.ibm.team.repository.common.internal.IRepositoryRemoteService}"
failed. The server returned the http error 500 with error text
"Internal Server Error". Examine any further details here
or look in the server log files for more information on how to
resolve the issue.

Could you create a work item for this issue and attach the server log?

--
Regards,
Patrick
Jazz Work Item Team

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