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Customizing Email notifications for RTC in CLM 6.0


Yash Doshi (1149) | asked Jul 18 '16, 9:24 a.m.
 I am trying to customize my email notifications that I receive from my custom RTC template in CLM 6.0. Is there a way I can customize my email notifications in the below particular format:

Field

New Value

Old Value

Status

Resolve

New

Priority

High

Medium

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sam detweiler (12.5k6189201) | answered Jul 18 '16, 1:55 p.m.
none of the change.???  data elements are documented, so I don't think you can pick them out individually

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Yash Doshi commented Jul 18 '16, 11:32 p.m.

 So, we cannot pick out individual elements from the template and divide them into an old change and a new change per the table above ?


sam detweiler commented Jul 19 '16, 12:06 a.m.

I am not aware of any unique data items being available

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