how to get value of an attribute like actual effort in a work request , when a work request is being saved?
Hi All,
We have to create a utility, which gets triggered and checks transition of status of a workrequest like current status and new status when it is being saved.
The utility sets a particular value to some fields/attributes in work request, when current status is Plan and new status to be saved is Delivery.
We also want to check the current values of some fields/attributes of work request before it is being saved.
Please let me know how to check the already existing values and the new values of attributes before saving workrequest.
Thanks in advance
One answer
See RTC Update Parent Duration Estimation and Effort Participant and related posts. This is a participant or follow up action. An precondition or advisor would be to check and prevent the save if undesirable.