How do I e-sign a task in RTC
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I enabled e-signature as a save precondition on approval of a task work item. When I try to approve, all I get is the error:
Valid E-Signature required to change Approval 'Unassigned_Approval'.
It cannot be this difficult. Please tell me what I am doing wrong. |
2 answers
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Hi, James
Have you followed the below instructions to enable e-signature and add pre-conditons? http://www.ibm.com/support/knowledgecenter/SSWMEQ_4.0.6/com.ibm.team.workitem.doc/topics/t_requiring_e-sig.html Then you should be able to see a e-signature attribute in Approval tab when you received the error, in which you need to input your password there. This is how it works. ![]() |
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Ralph Schoon (62.3k●3●36●43)
| answered Jun 02 '16, 2:17 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Please carefully read https://jazz.net/help-dev/clm/index.jsp?topic=%2Fcom.ibm.rational.test.qm.doc%2Ftopics%2Ft_enable_esignature.html and note that the editor presentation needs to be changed as well. Once that is done you should have a location to type in the signature.
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