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question asked: May 30 '16, 10:52 a.m.
question was seen: 1,225 times
last updated: May 31 '16, 2:24 a.m.

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Unable to import MS Project Plan in RTC

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Ahmed Ahmed (48●8●32) | asked May 30 '16, 10:52 a.m.
 Hi,

I am unable to import the ms project plan in RTC. I am working on 6.0.2. When i try to import the MS Project XML file, i am facing the following error:

Exception occurred while generating the objects from xml document. Exception : null
Exception occurred while importing the XML file. Exception : null

In CCM log following error message is shown:

[ccm: AsynchronousTaskRunner-5 @@ 07:44] ERROR .internal.service.impex.AbstractXMLImporterService  - Exception occured while generating the objects from xml document. Exception : null

Kindly guide me about the said error. I have checked the xml file also and didn't found any null values.
Comments
Ralph Schoon commented May 31 '16, 2:24 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

Please consider to contact support I don't see how anyone could help based on the information above. Maybe one of our support engineers has seen a similar exception and can provide a hint, until then contacting support is likely to be your best option.

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