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Change username or delete account


Alex Parker (1111) | asked Mar 25 '16, 9:36 a.m.
edited Mar 25 '16, 9:39 a.m.
I mistyped my username when I created my Jazz account. Is it possible to change my username or delete my account and start over?

2 answers



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Abraham Sweiss (2.4k1331) | answered Mar 25 '16, 9:41 a.m.
There should be a link to contact the admin of jazz.net.  however the quick way to get this issue resolved is
1. For the existing userID, select settings and change the email
a. If this is an IBM email then the jazz admin would need to archive the existing jazz userID.
2. Save the changes and log out
3. Create a new userID.

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Guido Schneider (3.4k1486115) | answered Mar 27 '16, 6:52 a.m.
You can enable the ability to modify user ID's in advanced properties of JTS and the User Registry Type is set to UNSUPPORTED.

step 1:
com.ibm.team.repository.service.jts.internal.userregistry.UnsupportedUserRegistryProvider
Ability to Modify User IDs = true

step 2
Disable the LDAP usersynch integration temporarly, to free the userid field:
com.ibm.team.repository.service.jts.internal.userregistry.ExternalUserRegistryInternalService
User Registry Type = UNSUPPORTED

step 3:
Edit the userid on JTS.
(Never do this on the applications (e.g. QM, CCM, RM), because every two minutes the user synch will run, and you may end in a mess)

step 4:
Change back the User registry Type to e.g. LDAP.

(the Ability to Modify User IDs you can have enabled permanently)

cheers
Guido

Comments
R Z commented Jan 22 '21, 11:07 a.m. | edited Jan 22 '21, 11:08 a.m.

Hello Guido,


Quick question. Can I do the same steps if we have JAZZ with IBM Cloud LDAP?
I just want to understand if these steps applies only to local JAZZ Instance which has Derby DB or it can be applied to enterprise LDAP or MS Active Directory.
Please let me know.

Thank you


Guido Schneider commented Jan 22 '21, 12:04 p.m.

My answer is for an enterprise with a large LDAP (more than 500k AD Users) with multiple forests.

Distributed Jazz with 10 private cloud servers.


No Derby. DB2. 

So I assume it's also valid for IBM Cloud.

Your answer


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