Why are approval reminder emails being still sent after the work items have been approved?
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We are currently on RTC 4.0.6. We have a number of users complaining of receiving overdue approval notification emails, even though they were long ago approved. Any way to stop these emails? I checked the Approval Reminder Notification Send Interval (seconds) in the advanced server properties and noticed it was set to the default value (86400).
Overdue 'Review' request: 'Test changes' (work item 89077)
1:55 PM
Web UI: https://blah:9446/jazz/resource/itemName/com.ibm.team.workitem.WorkItem
Id: 89077
Type: Task
Summary: Repair or update T
Team Area:
Filed Against: GNM
Status: Done
The 'Review' request 'Test changes' is overdue since Jan 31, 2016 9:00 AM
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Accepted answer
![]() We're seeing the same thing and indeed it is coming from the staging environment as Alexandre described.
Ralph Schoon selected this answer as the correct answer
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Comments
Hi Corey,
I have a simmilar problem. Do you solved this?
Regards