Unable to connect to RTC v6.0 server using RTC Eclipse client v6.0
Hi,
Not sure if anyone has seen this issue before, but I have a user who's not able to connect to the RTC v6.0 server using the RTC client v6.0. The user gets an Eclipse dialog box that says "An error has occurred. See the log file C:\Workspace\.metadata\.log" The user is able to login to RTC from the browser. Has anyone seen this before? How does one go about resolving this issue? Thanks for help.
Contents of C:\Workspace\.metadata\.log:
!SESSION 2016-02-29 22:30:58.207 -----------------------------------------------
!SESSION 2016-02-29 22:30:58.207 -----------------------------------------------
eclipse.buildId=unknown
java.fullversion=JRE 1.6.0 IBM J9 2.4 Windows 7 amd64-64 jvmwa6460sr16-20141216_227499 (JIT enabled, AOT enabled)
J9VM - 20141216_227499
JIT - r9_20140523_64469ifx3
GC - GA24_Java6_SR16_20141216_1020_B227499
BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=en_US
Command-line arguments: -os win32 -ws win32 -arch x86_64
!ENTRY com.ibm.team.repository.client 4 2 2016-02-29 22:31:55.422
!MESSAGE Problems occurred when invoking code from plug-in: "com.ibm.team.repository.client".
!STACK 0
java.lang.NullPointerException
at com.ibm.team.repository.transport.client.RemoteTeamServer.buildProxyCredentials(RemoteTeamServer.java:682)
at com.ibm.team.repository.transport.client.RemoteTeamServer.setProxy(RemoteTeamServer.java:717)
at com.ibm.team.repository.client.internal.TeamRepository.setProxy(TeamRepository.java:1475)
at com.ibm.team.process.internal.rcp.ui.RepositoryProxyListener.setProxyForRepo(RepositoryProxyListener.java:56)
at com.ibm.team.process.internal.rcp.ui.RepositoryProxyListener.addedRepository(RepositoryProxyListener.java:108)
at com.ibm.team.repository.client.internal.TeamRepositoryService.dispatchEvents(TeamRepositoryService.java:314)
at com.ibm.team.repository.client.util.EventSource$BackgroundEventDispatcher$2.run(EventSource.java:739)
at org.eclipse.core.runtime.SafeRunner.run(SafeRunner.java:42)
at com.ibm.team.repository.client.util.EventSource$BackgroundEventDispatcher.process(EventSource.java:732)
at com.ibm.team.repository.client.util.EventSource$BackgroundEventDispatcher$3.run(EventSource.java:771)
at com.ibm.team.repository.client.util.ThreadCheck.runProhibitingLongOps(ThreadCheck.java:174)
at com.ibm.team.repository.client.util.EventSource$BackgroundEventDispatcher.process(EventSource.java:756)
at com.ibm.team.repository.client.util.EventSource$BackgroundEventDispatcher$4.run(EventSource.java:793)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)
at java.lang.Thread.run(Thread.java:767)
!ENTRY com.ibm.team.repository.client.util.EventSource$BackgroundEventDispatcher 4 1000 2016-02-29 22:31:55.442
!MESSAGE Exception occured in process
!STACK 0
java.lang.NullPointerException
at com.ibm.team.repository.transport.client.RemoteTeamServer.buildProxyCredentials(RemoteTeamServer.java:682)
at com.ibm.team.repository.transport.client.RemoteTeamServer.setProxy(RemoteTeamServer.java:717)
at com.ibm.team.repository.client.internal.TeamRepository.setProxy(TeamRepository.java:1475)
at com.ibm.team.process.internal.rcp.ui.RepositoryProxyListener.setProxyForRepo(RepositoryProxyListener.java:56)
at com.ibm.team.process.internal.rcp.ui.RepositoryProxyListener.addedRepository(RepositoryProxyListener.java:108)
at com.ibm.team.repository.client.internal.TeamRepositoryService.dispatchEvents(TeamRepositoryService.java:314)
at com.ibm.team.repository.client.util.EventSource$BackgroundEventDispatcher$2.run(EventSource.java:739)
at org.eclipse.core.runtime.SafeRunner.run(SafeRunner.java:42)
at com.ibm.team.repository.client.util.EventSource$BackgroundEventDispatcher.process(EventSource.java:732)
at com.ibm.team.repository.client.util.EventSource$BackgroundEventDispatcher$3.run(EventSource.java:771)
at com.ibm.team.repository.client.util.ThreadCheck.runProhibitingLongOps(ThreadCheck.java:174)
at com.ibm.team.repository.client.util.EventSource$BackgroundEventDispatcher.process(EventSource.java:756)
at com.ibm.team.repository.client.util.EventSource$BackgroundEventDispatcher$4.run(EventSource.java:793)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)
at java.lang.Thread.run(Thread.java:767)
!ENTRY com.ibm.team.workitem.rcp.ui 4 0 2016-02-29 22:31:58.014
!MESSAGE Exception running 'Initializing Component Configurations'
!STACK 0
java.lang.RuntimeException: CRJAZ0109I Communications error.
at com.ibm.team.repository.transport.client.RemoteTeamService.rte(RemoteTeamService.java:841)
at com.ibm.team.repository.transport.client.RemoteTeamService.getAppropriateException(RemoteTeamService.java:757)
at com.ibm.team.repository.transport.client.RemoteTeamService.executeMethod(RemoteTeamService.java:573)
at com.ibm.team.repository.transport.client.RemoteTeamService.invoke(RemoteTeamService.java:202)
at com.ibm.team.repository.transport.client.ServiceInvocationHandler.invoke(ServiceInvocationHandler.java:43)
at com.sun.proxy.$Proxy11.getAllConfigurations(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invokeServiceCall(ServiceInterfaceProxy.java:254)
at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invoke(ServiceInterfaceProxy.java:110)
at com.sun.proxy.$Proxy11.getAllConfigurations(Unknown Source)
at com.ibm.team.workitem.client.internal.ComponentConfigurationClient.fetchConfigurations(ComponentConfigurationClient.java:73)
at com.ibm.team.workitem.client.internal.ComponentConfigurationClient.initialize(ComponentConfigurationClient.java:45)
at com.ibm.team.workitem.rcp.ui.internal.WorkItemRCPUIPlugin$1$1.runProtected(WorkItemRCPUIPlugin.java:197)
at com.ibm.team.foundation.client.util.FoundationJob.run(FoundationJob.java:68)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:54)
Caused by: com.ibm.team.repository.common.transport.TeamServiceException: CRJAZ0099E An HTTP error occurred when this URL was being accessed: /jazz/service/com.ibm.team.rtc.common.configuration.IComponentConfigurationService. Error details: Unrecognized SSL message, plaintext connection?.
at com.ibm.team.repository.transport.client.RemoteTeamServer.executePrimitiveRequest(RemoteTeamServer.java:1739)
at com.ibm.team.repository.transport.client.RemoteTeamServer.executeWithAuthHandling(RemoteTeamServer.java:1398)
at com.ibm.team.repository.transport.client.RemoteTeamServer.executeMethod(RemoteTeamServer.java:1027)
at com.ibm.team.repository.transport.client.RemoteTeamServer.executeMethod(RemoteTeamServer.java:976)
at com.ibm.team.repository.transport.client.RemoteTeamService.executeCancelableHttpMethod(RemoteTeamService.java:658)
at com.ibm.team.repository.transport.client.RemoteTeamService.invokePost(RemoteTeamService.java:605)
at com.ibm.team.repository.transport.client.RemoteTeamService.executeMethod(RemoteTeamService.java:548)
... 15 more
Caused by: javax.net.ssl.SSLException: Unrecognized SSL message, plaintext connection?
at com.ibm.jsse2.b.c(b.java:129)
at com.ibm.jsse2.b.a(b.java:116)
at com.ibm.jsse2.SSLSocketImpl.a(SSLSocketImpl.java:215)
at com.ibm.jsse2.SSLSocketImpl.h(SSLSocketImpl.java:693)
at com.ibm.jsse2.SSLSocketImpl.a(SSLSocketImpl.java:535)
at com.ibm.jsse2.SSLSocketImpl.startHandshake(SSLSocketImpl.java:710)
at com.ibm.team.repository.transport.client.SecureInterruptableSocketFactory2.createSocket(SecureInterruptableSocketFactory2.java:294)
at com.ibm.team.repository.transport.client.SecureInterruptableSocketFactory2.createEncryptedSocket(SecureInterruptableSocketFactory2.java:271)
at com.ibm.team.repository.transport.client.SecureInterruptableSocketFactory2.connectSocket(SecureInterruptableSocketFactory2.java:127)
at org.apache.http.impl.conn.HttpClientConnectionOperator.connect(HttpClientConnectionOperator.java:123)
at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:318)
at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:371)
at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:219)
at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:195)
at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:86)
at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:108)
at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:184)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:72)
at com.ibm.team.repository.transport.client.RemoteTeamServer.executePrimitiveRequest(RemoteTeamServer.java:1693)
... 21 more
!SESSION 2016-02-29 22:35:54.537 -----------------------------------------------
eclipse.buildId=unknown
java.fullversion=JRE 1.6.0 IBM J9 2.4 Windows 7 amd64-64 jvmwa6460sr16-20141216_227499 (JIT enabled, AOT enabled)
J9VM - 20141216_227499
JIT - r9_20140523_64469ifx3
GC - GA24_Java6_SR16_20141216_1020_B227499
BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=en_US
Command-line arguments: -os win32 -ws win32 -arch x86_64
!ENTRY org.eclipse.osgi 4 0 2016-02-29 22:36:05.741
!MESSAGE An error occurred while automatically activating bundle com.ibm.team.process.rcp.ui (199).
!STACK 0
org.osgi.framework.BundleException: Exception in com.ibm.team.process.internal.rcp.ui.ProcessRCPUIPlugin.start() of bundle com.ibm.team.process.rcp.ui.
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:806)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.start(BundleContextImpl.java:755)
at org.eclipse.osgi.framework.internal.core.BundleHost.startWorker(BundleHost.java:370)
at org.eclipse.osgi.framework.internal.core.AbstractBundle.start(AbstractBundle.java:284)
at org.eclipse.osgi.framework.util.SecureAction.start(SecureAction.java:417)
at org.eclipse.osgi.internal.loader.BundleLoader.setLazyTrigger(BundleLoader.java:265)
at org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter.postFindLocalClass(EclipseLazyStarter.java:106)
at org.eclipse.osgi.baseadaptor.loader.ClasspathManager.findLocalClass(ClasspathManager.java:453)
at org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.findLocalClass(DefaultClassLoader.java:216)
at org.eclipse.osgi.internal.loader.BundleLoader.findLocalClass(BundleLoader.java:393)
at org.eclipse.osgi.internal.loader.SingleSourcePackage.loadClass(SingleSourcePackage.java:33)
at org.eclipse.osgi.internal.loader.BundleLoader.findClassInternal(BundleLoader.java:466)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:422)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:410)
at org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.loadClass(DefaultClassLoader.java:107)
at java.lang.ClassLoader.loadClass(ClassLoader.java:642)
at java.lang.J9VMInternals.verifyImpl(Native Method)
at java.lang.J9VMInternals.verify(J9VMInternals.java:73)
at java.lang.J9VMInternals.verify(J9VMInternals.java:71)
at java.lang.J9VMInternals.initialize(J9VMInternals.java:133)
at com.ibm.team.workitem.rcp.ui.internal.quicksearch.QuickSearch.createQuickSearch(QuickSearch.java:305)
at com.ibm.team.workitem.rcp.ui.internal.quicksearch.QuickSearch.<init>(QuickSearch.java:260)
at com.ibm.team.workitem.rcp.ui.internal.quicksearch.SearchBarTrim.fill(SearchBarTrim.java:36)
at org.eclipse.ui.internal.menus.TrimBarManager2$STrimBuilder.renderTrim(TrimBarManager2.java:447)
at org.eclipse.ui.internal.menus.TrimBarManager2$STrimBuilder.processAdditions(TrimBarManager2.java:378)
at org.eclipse.ui.internal.menus.TrimBarManager2$STrimBuilder.build(TrimBarManager2.java:330)
at org.eclipse.ui.internal.menus.TrimBarManager2.update(TrimBarManager2.java:109)
at org.eclipse.ui.internal.WorkbenchWindow.updateLayoutDataForContents(WorkbenchWindow.java:3834)
at org.eclipse.ui.internal.WorkbenchWindow.setLayoutDataForContents(WorkbenchWindow.java:3847)
at org.eclipse.ui.internal.WorkbenchWindow.createDefaultContents(WorkbenchWindow.java:1130)
at org.eclipse.ui.internal.WorkbenchWindowConfigurer.createDefaultContents(WorkbenchWindowConfigurer.java:623)
at org.eclipse.ui.application.WorkbenchWindowAdvisor.createWindowContents(WorkbenchWindowAdvisor.java:300)
at org.eclipse.ui.internal.WorkbenchWindow.createContents(WorkbenchWindow.java:1016)
at org.eclipse.jface.window.Window.create(Window.java:431)
at org.eclipse.ui.internal.Workbench$64.runWithException(Workbench.java:3598)
at org.eclipse.ui.internal.StartupThreading$StartupRunnable.run(StartupThreading.java:31)
at org.eclipse.swt.widgets.RunnableLock.run(RunnableLock.java:35)
at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Synchronizer.java:134)
at org.eclipse.swt.widgets.Display.runAsyncMessages(Display.java:4041)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3660)
at org.eclipse.ui.application.WorkbenchAdvisor.openWindows(WorkbenchAdvisor.java:803)
at org.eclipse.ui.internal.Workbench$31.runWithException(Workbench.java:1567)
at org.eclipse.ui.internal.StartupThreading$StartupRunnable.run(StartupThreading.java:31)
at org.eclipse.swt.widgets.RunnableLock.run(RunnableLock.java:35)
at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Synchronizer.java:134)
at org.eclipse.swt.widgets.Display.runAsyncMessages(Display.java:4041)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3660)
at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2548)
at org.eclipse.ui.internal.Workbench.access$4(Workbench.java:2438)
at org.eclipse.ui.internal.Workbench$7.run(Workbench.java:671)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)
at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:664)
at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149)
at org.eclipse.ui.internal.ide.application.IDEApplication.start(IDEApplication.java:115)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:369)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:620)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:575)
at org.eclipse.equinox.launcher.Main.run(Main.java:1408)
Caused by: java.lang.NullPointerException
at com.ibm.team.repository.transport.client.RemoteTeamServer.buildProxyCredentials(RemoteTeamServer.java:682)
at com.ibm.team.repository.transport.client.RemoteTeamServer.setProxy(RemoteTeamServer.java:717)
at com.ibm.team.repository.client.internal.TeamRepository.setProxy(TeamRepository.java:1475)
at com.ibm.team.process.internal.rcp.ui.RepositoryProxyListener.setProxyForRepo(RepositoryProxyListener.java:56)
at com.ibm.team.process.internal.rcp.ui.RepositoryProxyListener.setProxyForAllRepos(RepositoryProxyListener.java:77)
at com.ibm.team.process.internal.rcp.ui.RepositoryProxyListener.<init>(RepositoryProxyListener.java:91)
at com.ibm.team.process.internal.rcp.ui.ProcessRCPUIPlugin.start(ProcessRCPUIPlugin.java:141)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl$1.run(BundleContextImpl.java:783)
at java.security.AccessController.doPrivileged(AccessController.java:338)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:774)
... 65 more
Root exception:
java.lang.NullPointerException
at com.ibm.team.repository.transport.client.RemoteTeamServer.buildProxyCredentials(RemoteTeamServer.java:682)
at com.ibm.team.repository.transport.client.RemoteTeamServer.setProxy(RemoteTeamServer.java:717)
at com.ibm.team.repository.client.internal.TeamRepository.setProxy(TeamRepository.java:1475)
at com.ibm.team.process.internal.rcp.ui.RepositoryProxyListener.setProxyForRepo(RepositoryProxyListener.java:56)
at com.ibm.team.process.internal.rcp.ui.RepositoryProxyListener.setProxyForAllRepos(RepositoryProxyListener.java:77)
at com.ibm.team.process.internal.rcp.ui.RepositoryProxyListener.<init>(RepositoryProxyListener.java:91)
at com.ibm.team.process.internal.rcp.ui.ProcessRCPUIPlugin.start(ProcessRCPUIPlugin.java:141)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl$1.run(BundleContextImpl.java:783)
at java.security.AccessController.doPrivileged(AccessController.java:338)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:774)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.start(BundleContextImpl.java:755)
at org.eclipse.osgi.framework.internal.core.BundleHost.startWorker(BundleHost.java:370)
at org.eclipse.osgi.framework.internal.core.AbstractBundle.start(AbstractBundle.java:284)
at org.eclipse.osgi.framework.util.SecureAction.start(SecureAction.java:417)
at org.eclipse.osgi.internal.loader.BundleLoader.setLazyTrigger(BundleLoader.java:265)
at org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter.postFindLocalClass(EclipseLazyStarter.java:106)
at org.eclipse.osgi.baseadaptor.loader.ClasspathManager.findLocalClass(ClasspathManager.java:453)
at org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.findLocalClass(DefaultClassLoader.java:216)
at org.eclipse.osgi.internal.loader.BundleLoader.findLocalClass(BundleLoader.java:393)
at org.eclipse.osgi.internal.loader.SingleSourcePackage.loadClass(SingleSourcePackage.java:33)
at org.eclipse.osgi.internal.loader.BundleLoader.findClassInternal(BundleLoader.java:466)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:422)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:410)
at org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.loadClass(DefaultClassLoader.java:107)
at java.lang.ClassLoader.loadClass(ClassLoader.java:642)
at java.lang.J9VMInternals.verifyImpl(Native Method)
at java.lang.J9VMInternals.verify(J9VMInternals.java:73)
at java.lang.J9VMInternals.verify(J9VMInternals.java:71)
at java.lang.J9VMInternals.initialize(J9VMInternals.java:133)
at com.ibm.team.workitem.rcp.ui.internal.quicksearch.QuickSearch.createQuickSearch(QuickSearch.java:305)
at com.ibm.team.workitem.rcp.ui.internal.quicksearch.QuickSearch.<init>(QuickSearch.java:260)
at com.ibm.team.workitem.rcp.ui.internal.quicksearch.SearchBarTrim.fill(SearchBarTrim.java:36)
at org.eclipse.ui.internal.menus.TrimBarManager2$STrimBuilder.renderTrim(TrimBarManager2.java:447)
at org.eclipse.ui.internal.menus.TrimBarManager2$STrimBuilder.processAdditions(TrimBarManager2.java:378)
at org.eclipse.ui.internal.menus.TrimBarManager2$STrimBuilder.build(TrimBarManager2.java:330)
at org.eclipse.ui.internal.menus.TrimBarManager2.update(TrimBarManager2.java:109)
at org.eclipse.ui.internal.WorkbenchWindow.updateLayoutDataForContents(WorkbenchWindow.java:3834)
at org.eclipse.ui.internal.WorkbenchWindow.setLayoutDataForContents(WorkbenchWindow.java:3847)
at org.eclipse.ui.internal.WorkbenchWindow.createDefaultContents(WorkbenchWindow.java:1130)
at org.eclipse.ui.internal.WorkbenchWindowConfigurer.createDefaultContents(WorkbenchWindowConfigurer.java:623)
at org.eclipse.ui.application.WorkbenchWindowAdvisor.createWindowContents(WorkbenchWindowAdvisor.java:300)
at org.eclipse.ui.internal.WorkbenchWindow.createContents(WorkbenchWindow.java:1016)
at org.eclipse.jface.window.Window.create(Window.java:431)
at org.eclipse.ui.internal.Workbench$64.runWithException(Workbench.java:3598)
at org.eclipse.ui.internal.StartupThreading$StartupRunnable.run(StartupThreading.java:31)
at org.eclipse.swt.widgets.RunnableLock.run(RunnableLock.java:35)
at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Synchronizer.java:134)
at org.eclipse.swt.widgets.Display.runAsyncMessages(Display.java:4041)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3660)
at org.eclipse.ui.application.WorkbenchAdvisor.openWindows(WorkbenchAdvisor.java:803)
at org.eclipse.ui.internal.Workbench$31.runWithException(Workbench.java:1567)
at org.eclipse.ui.internal.StartupThreading$StartupRunnable.run(StartupThreading.java:31)
at org.eclipse.swt.widgets.RunnableLock.run(RunnableLock.java:35)
at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Synchronizer.java:134)
at org.eclipse.swt.widgets.Display.runAsyncMessages(Display.java:4041)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3660)
at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2548)
at org.eclipse.ui.internal.Workbench.access$4(Workbench.java:2438)
at org.eclipse.ui.internal.Workbench$7.run(Workbench.java:671)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)
at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:664)
at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149)
at org.eclipse.ui.internal.ide.application.IDEApplication.start(IDEApplication.java:115)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:369)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:620)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:575)
at org.eclipse.equinox.launcher.Main.run(Main.java:1408)
!ENTRY org.eclipse.ui.workbench 4 2 2016-02-29 22:36:05.761
!MESSAGE Problems occurred when invoking code from plug-in: "org.eclipse.ui.workbench".
!STACK 0
java.lang.NoClassDefFoundError: com.ibm.team.process.rcp.ui.teamnavigator.IConnectedProjectAreaRegistryListener
at java.lang.J9VMInternals.verifyImpl(Native Method)
at java.lang.J9VMInternals.verify(J9VMInternals.java:73)
at java.lang.J9VMInternals.verify(J9VMInternals.java:71)
at java.lang.J9VMInternals.initialize(J9VMInternals.java:133)
at com.ibm.team.workitem.rcp.ui.internal.quicksearch.QuickSearch.createQuickSearch(QuickSearch.java:305)
at com.ibm.team.workitem.rcp.ui.internal.quicksearch.QuickSearch.<init>(QuickSearch.java:260)
at com.ibm.team.workitem.rcp.ui.internal.quicksearch.SearchBarTrim.fill(SearchBarTrim.java:36)
at org.eclipse.ui.internal.menus.TrimBarManager2$STrimBuilder.renderTrim(TrimBarManager2.java:447)
at org.eclipse.ui.internal.menus.TrimBarManager2$STrimBuilder.processAdditions(TrimBarManager2.java:378)
at org.eclipse.ui.internal.menus.TrimBarManager2$STrimBuilder.build(TrimBarManager2.java:330)
at org.eclipse.ui.internal.menus.TrimBarManager2.update(TrimBarManager2.java:109)
at org.eclipse.ui.internal.WorkbenchWindow.updateLayoutDataForContents(WorkbenchWindow.java:3834)
at org.eclipse.ui.internal.WorkbenchWindow.setLayoutDataForContents(WorkbenchWindow.java:3847)
at org.eclipse.ui.internal.WorkbenchWindow.createDefaultContents(WorkbenchWindow.java:1130)
at org.eclipse.ui.internal.WorkbenchWindowConfigurer.createDefaultContents(WorkbenchWindowConfigurer.java:623)
at org.eclipse.ui.application.WorkbenchWindowAdvisor.createWindowContents(WorkbenchWindowAdvisor.java:300)
at org.eclipse.ui.internal.WorkbenchWindow.createContents(WorkbenchWindow.java:1016)
at org.eclipse.jface.window.Window.create(Window.java:431)
at org.eclipse.ui.internal.Workbench$64.runWithException(Workbench.java:3598)
at org.eclipse.ui.internal.StartupThreading$StartupRunnable.run(StartupThreading.java:31)
at org.eclipse.swt.widgets.RunnableLock.run(RunnableLock.java:35)
at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Synchronizer.java:134)
at org.eclipse.swt.widgets.Display.runAsyncMessages(Display.java:4041)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3660)
at org.eclipse.ui.application.WorkbenchAdvisor.openWindows(WorkbenchAdvisor.java:803)
at org.eclipse.ui.internal.Workbench$31.runWithException(Workbench.java:1567)
at org.eclipse.ui.internal.StartupThreading$StartupRunnable.run(StartupThreading.java:31)
at org.eclipse.swt.widgets.RunnableLock.run(RunnableLock.java:35)
at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Synchronizer.java:134)
at org.eclipse.swt.widgets.Display.runAsyncMessages(Display.java:4041)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3660)
at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2548)
at org.eclipse.ui.internal.Workbench.access$4(Workbench.java:2438)
at org.eclipse.ui.internal.Workbench$7.run(Workbench.java:671)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)
at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:664)
at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149)
at org.eclipse.ui.internal.ide.application.IDEApplication.start(IDEApplication.java:115)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:369)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:620)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:575)
at org.eclipse.equinox.launcher.Main.run(Main.java:1408)
Caused by: org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter$TerminatingClassNotFoundException: An error occurred while automatically activating bundle com.ibm.team.process.rcp.ui (199).
at org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter.postFindLocalClass(EclipseLazyStarter.java:121)
at org.eclipse.osgi.baseadaptor.loader.ClasspathManager.findLocalClass(ClasspathManager.java:453)
at org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.findLocalClass(DefaultClassLoader.java:216)
at org.eclipse.osgi.internal.loader.BundleLoader.findLocalClass(BundleLoader.java:393)
at org.eclipse.osgi.internal.loader.SingleSourcePackage.loadClass(SingleSourcePackage.java:33)
at org.eclipse.osgi.internal.loader.BundleLoader.findClassInternal(BundleLoader.java:466)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:422)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:410)
at org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.loadClass(DefaultClassLoader.java:107)
at java.lang.ClassLoader.loadClass(ClassLoader.java:642)
... 50 more
Caused by: org.osgi.framework.BundleException: Exception in com.ibm.team.process.internal.rcp.ui.ProcessRCPUIPlugin.start() of bundle com.ibm.team.process.rcp.ui.
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:806)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.start(BundleContextImpl.java:755)
at org.eclipse.osgi.framework.internal.core.BundleHost.startWorker(BundleHost.java:370)
at org.eclipse.osgi.framework.internal.core.AbstractBundle.start(AbstractBundle.java:284)
at org.eclipse.osgi.framework.util.SecureAction.start(SecureAction.java:417)
at org.eclipse.osgi.internal.loader.BundleLoader.setLazyTrigger(BundleLoader.java:265)
at org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter.postFindLocalClass(EclipseLazyStarter.java:106)
... 59 more
Caused by: java.lang.NullPointerException
at com.ibm.team.repository.transport.client.RemoteTeamServer.buildProxyCredentials(RemoteTeamServer.java:682)
at com.ibm.team.repository.transport.client.RemoteTeamServer.setProxy(RemoteTeamServer.java:717)
at com.ibm.team.repository.client.internal.TeamRepository.setProxy(TeamRepository.java:1475)
at com.ibm.team.process.internal.rcp.ui.RepositoryProxyListener.setProxyForRepo(RepositoryProxyListener.java:56)
at com.ibm.team.process.internal.rcp.ui.RepositoryProxyListener.setProxyForAllRepos(RepositoryProxyListener.java:77)
at com.ibm.team.process.internal.rcp.ui.RepositoryProxyListener.<init>(RepositoryProxyListener.java:91)
at com.ibm.team.process.internal.rcp.ui.ProcessRCPUIPlugin.start(ProcessRCPUIPlugin.java:141)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl$1.run(BundleContextImpl.java:783)
at java.security.AccessController.doPrivileged(AccessController.java:338)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:774)
... 65 more
!ENTRY org.eclipse.osgi 4 0 2016-02-29 22:36:06.211
!MESSAGE Application error
!STACK 1
java.lang.NoClassDefFoundError: com.ibm.team.process.rcp.ui.teamnavigator.IConnectedProjectAreaRegistryListener
at java.lang.J9VMInternals.verifyImpl(Native Method)
at java.lang.J9VMInternals.verify(J9VMInternals.java:73)
at java.lang.J9VMInternals.verify(J9VMInternals.java:71)
at java.lang.J9VMInternals.initialize(J9VMInternals.java:133)
at com.ibm.team.workitem.rcp.ui.internal.quicksearch.QuickSearch.createQuickSearch(QuickSearch.java:305)
at com.ibm.team.workitem.rcp.ui.internal.quicksearch.QuickSearch.<init>(QuickSearch.java:260)
at com.ibm.team.workitem.rcp.ui.internal.quicksearch.SearchBarTrim.fill(SearchBarTrim.java:36)
at org.eclipse.ui.internal.menus.TrimBarManager2$STrimBuilder.renderTrim(TrimBarManager2.java:447)
at org.eclipse.ui.internal.menus.TrimBarManager2$STrimBuilder.processAdditions(TrimBarManager2.java:378)
at org.eclipse.ui.internal.menus.TrimBarManager2$STrimBuilder.build(TrimBarManager2.java:330)
at org.eclipse.ui.internal.menus.TrimBarManager2.update(TrimBarManager2.java:109)
at org.eclipse.ui.internal.WorkbenchWindow.updateLayoutDataForContents(WorkbenchWindow.java:3834)
at org.eclipse.ui.internal.WorkbenchWindow.setLayoutDataForContents(WorkbenchWindow.java:3847)
at org.eclipse.ui.internal.WorkbenchWindow.createDefaultContents(WorkbenchWindow.java:1130)
at org.eclipse.ui.internal.WorkbenchWindowConfigurer.createDefaultContents(WorkbenchWindowConfigurer.java:623)
at org.eclipse.ui.application.WorkbenchWindowAdvisor.createWindowContents(WorkbenchWindowAdvisor.java:300)
at org.eclipse.ui.internal.WorkbenchWindow.createContents(WorkbenchWindow.java:1016)
at org.eclipse.jface.window.Window.create(Window.java:431)
at org.eclipse.ui.internal.Workbench$22.runWithException(Workbench.java:1208)
at org.eclipse.ui.internal.StartupThreading$StartupRunnable.run(StartupThreading.java:31)
at org.eclipse.swt.widgets.RunnableLock.run(RunnableLock.java:35)
at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Synchronizer.java:134)
at org.eclipse.swt.widgets.Display.runAsyncMessages(Display.java:4041)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3660)
at org.eclipse.ui.application.WorkbenchAdvisor.openWindows(WorkbenchAdvisor.java:803)
at org.eclipse.ui.internal.Workbench$31.runWithException(Workbench.java:1567)
at org.eclipse.ui.internal.StartupThreading$StartupRunnable.run(StartupThreading.java:31)
at org.eclipse.swt.widgets.RunnableLock.run(RunnableLock.java:35)
at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Synchronizer.java:134)
at org.eclipse.swt.widgets.Display.runAsyncMessages(Display.java:4041)
at org.eclipse.swt.widgets.Display.readAndDispatch(Display.java:3660)
at org.eclipse.ui.internal.Workbench.runUI(Workbench.java:2548)
at org.eclipse.ui.internal.Workbench.access$4(Workbench.java:2438)
at org.eclipse.ui.internal.Workbench$7.run(Workbench.java:671)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Realm.java:332)
at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Workbench.java:664)
at org.eclipse.ui.PlatformUI.createAndRunWorkbench(PlatformUI.java:149)
at org.eclipse.ui.internal.ide.application.IDEApplication.start(IDEApplication.java:115)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:110)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:79)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:369)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:179)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:620)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:575)
at org.eclipse.equinox.launcher.Main.run(Main.java:1408)
Caused by: org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter$TerminatingClassNotFoundException: An error occurred while automatically activating bundle com.ibm.team.process.rcp.ui (199).
at org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter.postFindLocalClass(EclipseLazyStarter.java:121)
at org.eclipse.osgi.baseadaptor.loader.ClasspathManager.findLocalClass(ClasspathManager.java:453)
at org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.findLocalClass(DefaultClassLoader.java:216)
at org.eclipse.osgi.internal.loader.BundleLoader.findLocalClass(BundleLoader.java:393)
at org.eclipse.osgi.internal.loader.SingleSourcePackage.loadClass(SingleSourcePackage.java:33)
at org.eclipse.osgi.internal.loader.BundleLoader.findClassInternal(BundleLoader.java:466)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:422)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(BundleLoader.java:410)
at org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.loadClass(DefaultClassLoader.java:107)
at java.lang.ClassLoader.loadClass(ClassLoader.java:642)
at java.lang.J9VMInternals.verifyImpl(Native Method)
at java.lang.J9VMInternals.verify(J9VMInternals.java:73)
at java.lang.J9VMInternals.verify(J9VMInternals.java:71)
at java.lang.J9VMInternals.initialize(J9VMInternals.java:133)
at com.ibm.team.workitem.rcp.ui.internal.quicksearch.QuickSearch.createQuickSearch(QuickSearch.java:305)
at com.ibm.team.workitem.rcp.ui.internal.quicksearch.QuickSearch.<init>(QuickSearch.java:260)
at com.ibm.team.workitem.rcp.ui.internal.quicksearch.SearchBarTrim.fill(SearchBarTrim.java:36)
at org.eclipse.ui.internal.menus.TrimBarManager2$STrimBuilder.renderTrim(TrimBarManager2.java:447)
at org.eclipse.ui.internal.menus.TrimBarManager2$STrimBuilder.processAdditions(TrimBarManager2.java:378)
at org.eclipse.ui.internal.menus.TrimBarManager2$STrimBuilder.build(TrimBarManager2.java:330)
at org.eclipse.ui.internal.menus.TrimBarManager2.update(TrimBarManager2.java:109)
at org.eclipse.ui.internal.WorkbenchWindow.updateLayoutDataForContents(WorkbenchWindow.java:3834)
at org.eclipse.ui.internal.WorkbenchWindow.setLayoutDataForContents(WorkbenchWindow.java:3847)
at org.eclipse.ui.internal.WorkbenchWindow.createDefaultContents(WorkbenchWindow.java:1130)
at org.eclipse.ui.internal.WorkbenchWindowConfigurer.createDefaultContents(WorkbenchWindowConfigurer.java:623)
at org.eclipse.ui.application.WorkbenchWindowAdvisor.createWindowContents(WorkbenchWindowAdvisor.java:300)
at org.eclipse.ui.internal.WorkbenchWindow.createContents(WorkbenchWindow.java:1016)
at org.eclipse.jface.window.Window.create(Window.java:431)
at org.eclipse.ui.internal.Workbench$64.runWithException(Workbench.java:3598)
... 31 more
Caused by: org.osgi.framework.BundleException: Exception in com.ibm.team.process.internal.rcp.ui.ProcessRCPUIPlugin.start() of bundle com.ibm.team.process.rcp.ui.
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:806)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.start(BundleContextImpl.java:755)
at org.eclipse.osgi.framework.internal.core.BundleHost.startWorker(BundleHost.java:370)
at org.eclipse.osgi.framework.internal.core.AbstractBundle.start(AbstractBundle.java:284)
at org.eclipse.osgi.framework.util.SecureAction.start(SecureAction.java:417)
at org.eclipse.osgi.internal.loader.BundleLoader.setLazyTrigger(BundleLoader.java:265)
at org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter.postFindLocalClass(EclipseLazyStarter.java:106)
... 59 more
Caused by: java.lang.NullPointerException
at com.ibm.team.repository.transport.client.RemoteTeamServer.buildProxyCredentials(RemoteTeamServer.java:682)
at com.ibm.team.repository.transport.client.RemoteTeamServer.setProxy(RemoteTeamServer.java:717)
at com.ibm.team.repository.client.internal.TeamRepository.setProxy(TeamRepository.java:1475)
at com.ibm.team.process.internal.rcp.ui.RepositoryProxyListener.setProxyForRepo(RepositoryProxyListener.java:56)
at com.ibm.team.process.internal.rcp.ui.RepositoryProxyListener.setProxyForAllRepos(RepositoryProxyListener.java:77)
at com.ibm.team.process.internal.rcp.ui.RepositoryProxyListener.<init>(RepositoryProxyListener.java:91)
at com.ibm.team.process.internal.rcp.ui.ProcessRCPUIPlugin.start(ProcessRCPUIPlugin.java:141)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl$1.run(BundleContextImpl.java:783)
at java.security.AccessController.doPrivileged(AccessController.java:338)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:774)
... 65 more
2 answers
Based on the error messages, I will check two things.
1. Proxy settings in the Eclipse client. It appears that the proxy in use requires authentication(?).
2. If the RTC server is restricted to TLS v1.2 only, make sure that the Eclipse client is configured to deal with it.
https://jazz.net/help-dev/clm/topic/com.ibm.jazz.install.doc/topics/t_enable_tls1.2_rtc.html
1. Proxy settings in the Eclipse client. It appears that the proxy in use requires authentication(?).
2. If the RTC server is restricted to TLS v1.2 only, make sure that the Eclipse client is configured to deal with it.
https://jazz.net/help-dev/clm/topic/com.ibm.jazz.install.doc/topics/t_enable_tls1.2_rtc.html
Comments
In addition, in rare cases, the Eclipse Workspace can break. I would suggest to try to set up a new one if in doubt.
The user tried Donald Nong's suggestion #2 and also created a new workspace, unfortunately, it did not resolve the issue.
You will need to provide the up-to-date and relevant error messages.