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Prussian Eka Pradana (13●1●7) | asked Feb 03 '16, 10:40 p.m. edited Feb 03 '16, 10:44 p.m. Hi There, I have taken repotools -resetRepoLockID procedure for jts db, the reset repolockID was succeeded and test db connection in jts setup shown no problems at all. But when I click next, in 'configure email' steps. I found this error: The method getPrerequisiteServices() was called on the AbstractActivationManagerOwner for com.ibm.team.repository.service.jts.internal.mailer.MailerService when the service not activated. The method should only be called when the service is activated. If you see this error please report the problem to the Jazz Application Frameworks team, because there is a bug in the Jazz server. com.ibm.team.repository.common.transport.internal.registry.ServiceNotActivatedException com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.getPrerequisiteServices(AbstractActivationManagerOwner.java:977) com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.withServiceDependencies(AbstractActivationManagerOwner.java:1335) com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.withServiceDependencies(OsgiServicesManager.java:673) com.ibm.team.repository.common.transport.internal.registry.ServiceConfiguration.validateProperties(ServiceConfiguration.java:419) com.ibm.team.repository.service.internal.ServerConfigurationRestService$2.processUpdate(ServerConfigurationRestService.java:350) com.ibm.team.repository.service.internal.ServerConfigurationRestService.processConfigUpdates(ServerConfigurationRestService.java:243) com.ibm.team.repository.service.internal.ServerConfigurationRestService.postConfigurationValidation(ServerConfigurationRestService.java:347) sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60) sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37) java.lang.reflect.Method.invoke(Method.java:611) org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361) org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347) org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56) com.sun.proxy.$Proxy169.postConfigurationValidation(Unknown Source) sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60) sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37) java.lang.reflect.Method.invoke(Method.java:611) com.ibm.team.repository.servlet.AbstractTeamServerServlet.doModelledRestService(AbstractTeamServerServlet.java:530) com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:2359) com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:2153) com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1963) javax.servlet.http.HttpServlet.service(HttpServlet.java:668) org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180) org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61) org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126) org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76) javax.servlet.http.HttpServlet.service(HttpServlet.java:668) org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120) com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74) javax.servlet.http.HttpServlet.service(HttpServlet.java:668) com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1227) com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:776) com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:458) com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178) com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136) com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:97) com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:165) com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:198) com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195) com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91) com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:928) com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1025) com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:87) com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:909) com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1662) com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:200) com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:459) com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:526) com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:312) com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:283) com.ibm.ws.ssl.channel.impl.SSLConnectionLink.determineNextChannel(SSLConnectionLink.java:1048) com.ibm.ws.ssl.channel.impl.SSLConnectionLink$MyReadCompletedCallback.complete(SSLConnectionLink.java:642) com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1784) com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175) com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217) com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161) com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138) com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204) com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775) com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905) com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1862) What should I do for fix that? PS: fyi, I install CLM 4.0.6, with MS SQL DB and Websphere instances. Comments Prussian Eka Pradana commented Feb 03 '16, 11:09 p.m. | edited Feb 03 '16, 11:13 p.m. As info  When I check on JTS.log It shown, CRJAZ2197E The public URI for this server has already been set to "https://xxxx.xx.xx:9443/jts".  It cannot be changed to "https://xxxx:9443/jts" once the server has been configured.  If the server has moved to a new location at "https://xxxx:9443/jts", follow the instructions to rename the server.

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