Upgrade to 2.0 Broke LDAP

After upgrading our RTC server from 1.0.1 to 2.0 we can no longer login using our LDAP ids. I've check the configuration and log files and it is connected to the directory without any errors. We can also import users from LDAP to Jazz. Trying to login to RTC with any other id than ADMIN gives an 'Invalid id or password' error and nothing in the log files. Even the newly imported ids do not work. Where might I find more clues as to the problem?
Thanks in advance.
Derry

Hi

What app server are you using? If you are using Tomcat - have you transferred all your old settings across (they get backed up if you use IM to do the upgrade).

You may also want to run the https://<server>:port/jazz/setup page. That will tell you what the current settings are (as upgraded) - and you might see settings you need to change from those pages. You need to select the custom setup.

anthony

After upgrading our RTC server from 1.0.1 to 2.0 we can no longer login using our LDAP ids. I've check the configuration and log files and it is connected to the directory without any errors. We can also import users from LDAP to Jazz. Trying to login to RTC with any other id than ADMIN gives an 'Invalid id or password' error and nothing in the log files. Even the newly imported ids do not work. Where might I find more clues as to the problem?
Thanks in advance.
Derry

Hi

What app server are you using? If you are using Tomcat - have you transferred all your old settings across (they get backed up if you use IM to do the upgrade).

You may also want to run the https://<server>:port/jazz/setup page. That will tell you what the current settings are (as upgraded) - and you might see settings you need to change from those pages. You need to select the custom setup.

anthony

We are using Tomcat and it appears the settings have been transferred. The strange thing is that I can import users from LDAP but not login to RTC. So the settings appear correct as I can connect to the directory and search users, just not login in with any LDAP users id.

Ok, the server.xml was not configured correctly for LDAP. Now I can login using directory ids. However I cannot access the admin site with ids that are memebers of the JazzAdmin group setup in LDAP. Any thoughts?

The LDAP groups were not properly configured in the web.xml file. They were not child elements of the 'auth-constraint' element.

derry.t.davis@accenture-dot-com.no-spam.invalid (derrydavis) wrote in
news:h4sd0g$r85$2@localhost.localdomain:

However I cannot access the admin site
with ids that are memebers of the JazzAdmin group setup in LDAP. Any
thoughts?

can you elaborate ?
Do you get a loading message or a you are not authorized ?
Is the ID created in the database ?

--
Christophe Elek
Jazz L3
IBM Software Group - Rational