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Error CRJAZ1972E in finalizing the QM application in a ZOS / tomcat environment


giuseppe ruggeri (3138) | asked Nov 20 '15, 1:08 p.m.
edited Nov 20 '15, 1:15 p.m.
I'm trying to setup a  CLM ZOS-DB2 TOMCAT environment in order to test the migration  from CLM403 to CLM600 ( passing from CLM502). 
During the jts/setup for CLM403  the 'finalize application' step for QM database doesn't work   and , in the tomcat log , there are the error messages  that you can see below
Many thanks  in advance
(I've already tried to unregister  and then register  the QM application without success) 

*** ERROR MESSAGES in TOMCAT log *********************************************************

INFO: Server startup in 996549 ms
Nov 20, 2015 9:25:53 AM org.apache.catalina.core.StandardWrapperValve invoke
SEVERE: Servlet.service() for servlet Ýequinoxbridgeservlet¨ in context with path Ý/qm¨ threw exception
java.lang.RuntimeException: com.ibm.team.repository.common.transport.TeamServiceRegistryException: CRJAZ1972E The "com.ibm.team.repo
sitory.service.internal.auth.proxy.AuthProxy" service failed to activate because a service that it depends on, "com.ibm.team.reposit
ory.service.internal.oauth.IInternalOAuthServiceProvider", failed to be activated.
    at com.ibm.team.repository.service.internal.auth.proxy.OAuthAccessTokenStorageServiceImpl.getOAuthAccess(OAuthAccessTokenStorageSer
viceImpl.java:57)
    at net.jazz.ajax.service.auth.OAuthProvider.getCredentials(OAuthProvider.java:102)
    at net.jazz.ajax.service.auth.OAuthProvider.getCredentials(OAuthProvider.java:1)
    at net.jazz.ajax.service.auth.AuthProvider.authenticate(AuthProvider.java:32)
    at net.jazz.ajax.service.internal.http.ProxyOperation.run(ProxyOperation.java:128)
    at net.jazz.ajax.service.internal.http.ProxyServlet.service(ProxyServlet.java:51)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
    at net.jazz.ajax.servlets.LoggingHttpServlet.service(LoggingHttpServlet.java:35)
    at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
    at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
    at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:60)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
    at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
    at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:68)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
    at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:139)
    at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:172)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:581)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
    at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:336)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
    at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1002)
    at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585)
    at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1121)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:614)
    at java.lang.Thread.run(Thread.java:777)
Caused by: com.ibm.team.repository.common.transport.TeamServiceRegistryException: CRJAZ1972E The "com.ibm.team.repository.service.in
ternal.auth.proxy.AuthProxy" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.inter
nal.oauth.IInternalOAuthServiceProvider", failed to be activated.
    at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationMan
agerOwner.java:332)
    at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOw
ner.java:694)
    at com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActiv
ationManagerOwner.java:129)
    at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:281)
    at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getServiceByClass(OsgiServicesManager.java:294)
    at com.ibm.team.repository.service.internal.auth.proxy.OAuthAccessTokenStorageServiceImpl.getOAuthAccess(OAuthAccessTokenStorageSer
viceImpl.java:40)
    ... 34 more
Caused by: com.ibm.team.repository.common.transport.TeamServiceRegistryException: CRJAZ1972E The "com.ibm.team.repository.service.in
ternal.oauth.OAuthServiceProvider" service failed to activate because a service that it depends on, "com.ibm.team.repository.common.
service.IContributorService", failed to be activated.
    at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationMan
agerOwner.java:332)
    at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOw
ner.java:694)
    at com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActiv
ationManagerOwner.java:129)
    at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:281)
    at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:290)
    at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationMan
agerOwner.java:329)
    ... 39 more
Caused by: com.ibm.team.repository.common.transport.TeamServiceRegistryException: CRJAZ1972E The "com.ibm.team.repository.service.jt
s.contributor.internal.JtsContributorService" service failed to activate because a service that it depends on, "com.ibm.team.reposit
ory.service.internal.IInternalDbContributorService", failed to be activated.
    at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationMan
agerOwner.java:332)
    at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOw
ner.java:694)
    at com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActiv
ationManagerOwner.java:129)
    at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:281)
    at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:290)
    at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationMan
agerOwner.java:329)
    ... 44 more
Caused by: com.ibm.team.repository.common.transport.TeamServiceRegistryException: CRJAZ1972E The "com.ibm.team.repository.service.in
ternal.ContributorService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.interna
l.ILicenseAssignmentService", failed to be activated.
    at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationMan
agerOwner.java:332)
    at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOw
ner.java:694)
    at com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActiv
ationManagerOwner.java:129)
    at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:281)
    at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:290)
    at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationMan
agerOwner.java:329)
    ... 49 more
Caused by: com.ibm.team.repository.common.transport.TeamServiceRegistryException: CRJAZ1972E The "com.ibm.team.repository.service.in
ternal.license.jts.JtsLicenseAssignmentService" service failed to activate because a service that it depends on, "com.ibm.team.repos
itory.service.compatibility.license.ICompatibilityLicenseService", failed to be activated.
    at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationMan
agerOwner.java:332)
    at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOw
ner.java:694)
    at com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActiv
ationManagerOwner.java:129)
    at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:281)
    at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:290)
    at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationMan
agerOwner.java:329)
    ... 54 more
Caused by: com.ibm.team.repository.common.transport.TeamServiceRegistryException: CRJAZ1972E The "com.ibm.team.repository.service.co
mpatibility.license.internal.LicenseService" service failed to activate because a service that it depends on, "com.ibm.team.reposito
ry.service.compatibility.util.http.ICrossServerHttpClientService", failed to be activated.
    at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationMan
agerOwner.java:332)
    at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOw
ner.java:694)
    at com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActiv
ationManagerOwner.java:129)
    at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:281)
    at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:290)
    at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationMan
agerOwner.java:329)
    ... 59 more
Caused by: com.ibm.team.repository.common.transport.TeamServiceRegistryException: CRJAZ1972E The "com.ibm.team.repository.service.co
mpatibility.util.http.CrossServerHttpClientService" service failed to activate because a service that it depends on, "com.ibm.team.r
epository.service.compatibility.internal.IJtsConfigurationStateService", failed to be activated.
    at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationMan
agerOwner.java:332)
    at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOw
ner.java:694)
    at com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActiv
ationManagerOwner.java:129)
    at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:281)
    at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:290)
    at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationMan
agerOwner.java:329)
    ... 64 more
Caused by: com.ibm.team.repository.common.transport.internal.registry.ServiceNotFoundCheckedException: CRJAZ1135I Failed to find the
 service "com.ibm.team.repository.service.compatibility.internal.IJtsConfigurationStateService" with a matching filter "(validJtsCon
fig=true)".  Use the administrative UI to verify that the server and applications are configured correctly.
    at com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActiv
ationManagerOwner.java:138)
    at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:281)
    at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:290)
    at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationMan
agerOwner.java:329)
    ... 69 more                                                                                          

One answer



permanent link
Chao Wang (235312) | answered Nov 20 '15, 1:27 p.m.
Hi,

Do you see any errors in the qm.log? Usually service failures are due to database connection issue. Those are usually reported in the application logs. I assume this is a standalone environment with all of the CLM application running on the same JVM? Also please check the jts.log, since you are running through setup on jts, it may give you errors in there as well.

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