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Why is every actor added to a use case diagram turning red and crossed?

Manuel Felipe Amaya (132326) | asked Oct 07 '15, 5:45 p.m.

I was using the use case diagram functionality in Rational DOORS NG 5.0.2 and every actor that is added becomes red when seen in the preview, but not when editing.

Why is this happening?
How do I change the color of the actor?

Thank you.

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Ted Mayer (4515) | answered Oct 07 '15, 5:57 p.m.

Hello Manuael,

The issue could be related to the converter application, the converter app is used to view the graphical images such as diagrams or sketches within RRC/DNG. When editing the graphical images, this is handeled using the RM browser add-on, which is why you are able to view the images. The first place to start investigating the issue is to follow the steps in the below article:

Requirements Management (RM) Converter application configuration and troubleshooting guide

I hope that you find this helpful.

Thank you,


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