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question asked: Sep 30 '15, 2:58 p.m.
question was seen: 5,210 times
last updated: Mar 26 '18, 2:29 p.m.

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strange results with server rename of RNDG 5.0.2 iFix07

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David Mehaffy (901●2●33●38) | asked Sep 30 '15, 2:58 p.m.
JAZZ DEVELOPER
I cloned my production data in the normal way and did a server rename onto a sandbox server and the server rename was successful.  I am not seeing my requirements in the requirement project areas.  I can see links to them in some of the viewlets and when I click on one of them I get:

The following resource in the repository cannot be found: https://clm-sb.aus.stglabs.ibm.com/rm/resources/_ff57VtH0EeCOkO483TC_AQ
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ID CRRRW7283E  The project that contains the resource might have been deleted or archived, or you might not be a member of the project. To locate and open a resource you must be a member of the project. Ensure that the project exists. Contact your administrator to make sure that you are a member of the project.

When I look in the rm.log I see:

2015-09-30 13:44:58,392 [          http-bio-443-exec-43] ERROR com.ibm.rdm.web.bundles.SystemAttributesProvider    - Invalid or incomplete well known type cache encountered for project <https://clm-sb.aus.stglabs.ibm.com/rm/process/project-areas/_3TIvoOO-EeC03-M0C9agrA>
java.lang.NullPointerException

I have never seen this happen on a server rename, this is the first I have done on 5.0.2 to 5.0.2

Is there anyway to fix this, extra step now?

8 answers

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T Shah (6) | answered Apr 19 '16, 8:06 p.m.
I see the same error messages in RM.log for version 6.0. in my scenario it was upgraded from 5.0 to 6.0
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David Sakoda (21●2●6) | answered Jun 05 '16, 10:05 p.m.
 Seeing the same thing from 5.0.2 to 6.0.2.  Were you guys able to find a solution?
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LUIZ DE ALMEIDA (230●1●61●92) | answered Aug 29 '16, 11:33 a.m.
Hi guys, I'm with the same problem in 5.0.2 version.

Does anybody can help us, please?
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David Sakoda (21●2●6) | answered Aug 29 '16, 12:31 p.m.
 Hi Luiz, from which version did you upgrade to 5.0.2?  Or are you using the same 5.0.2 version and strictly doing a server rename? 
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LUIZ DE ALMEIDA (230●1●61●92) | answered Aug 29 '16, 1:06 p.m.
 Sakoda,

The upgrade was from 4.0.5. Today I'm with 5.0.2, iFix13.

In my case, the problem occurs when I access the link https://hostname:9443/rm/web

One of the project areas is not listed and when I see the rm.log, there is the error: 

2016-08-29 13:44:58,392 [          WebContainer : 7] ERROR com.ibm.rdm.web.bundles.SystemAttributesProvider    - Invalid or incomplete well known type cache encountered for project <https://hostname:9443/rm/process/project-areas/_LFwMUGsEEea75IbrPp2Xa>
java.lang.NullPointerException



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David Sakoda (21●2●6) | answered Aug 29 '16, 3:14 p.m.
 I got this error when going from 4.0.3 -> 5.0.1.  It turned out the rm upgrade did not finalize the app correctly.  Are you able see your regsistered RM app in the jazz admin console and can you hit "Settings" without errors?

screenshot of my reg apps:

[IMG]http://i66.tinypic.com/2m3sr9w.png[/IMG]
Comments
David Sakoda commented Aug 29 '16, 3:17 p.m.

 sorry, here's a better url for my image


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LUIZ DE ALMEIDA (230●1●61●92) | answered Aug 29 '16, 3:22 p.m.
Sakoda,
Yes, rm is registered without problems, but I don't understand what you mean for "hit settings"...how can I do that?
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Steve Mills (5●1●11) | answered Mar 26 '18, 2:29 p.m.

I am getting this same behavior with 5.0.2-iFix15.   I was taking our production data copy to our test environment.  We have done this before with without issue in 4.0.2, 4.0.6 and also once before with 5.0.2.

I was not doing an upgrade.


We have RTC and DNG.  All Server diagnostics (JTS, RTC and RRC) are all successful.  I will not elaborate on other things I am seeing since it appears that several have seen this issue.  I just don't see a resolution.

My apps are registered.

Anybody?

Probably going to do a PMR for this.

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