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How can a WI subscriber list be included in an Email template (RFE?)


Richard Geil (111) | asked Sep 23 '15, 5:30 p.m.
PROBLEM
Current implementation of the Email template can traverse comments, but keeps recipients hidden.  While this may be OK in some cases, it causes confusion and extra work not knowing who is receiving notification.  It is not sufficient to use ${comment.creator} as other developers not commenting could have been added to the WI subscriber list.

CURRENT WORK-AROUND
One has to go to the WI, log in, and click on the "Subscriber" link from the "General Information" box displayed to the right of the WI information. Still would like this information available within the email notification itself for better efficiency.

SUGGESTED SOLUTION (RFE)
Create a "Subscriber" (like "${subscribers}) construct containing all subscribers, so it can be traversed and each subscriber included in a "Recipient" section of the emails.  Everyone receiving the email will know who else has received the notifications. This is assuming the actual recipient list is not available (it is not mentioned in the Email Template Variables) or email is sent only to individuals and not to multiple recipients (in which case there is no recipient list).

Accepted answer


permanent link
Ralph Schoon (60.5k33643) | answered Sep 24 '15, 5:06 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
If you want to submit an RFE, do this here: https://www.ibm.com/developerworks/rfe/?BRAND_ID=1
Ralph Schoon selected this answer as the correct answer

Comments
Richard Geil commented Sep 25 '15, 1:34 p.m.

Thanks Ralph.  I knew there was a mechanism for RFEs, but couldn't remember.  Having not received any other responses, I have submitted the RFE after searching for pre-existing.

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