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question asked: Jul 30 '15, 9:55 a.m.
question was seen: 2,116 times
last updated: Jul 30 '15, 10:07 a.m.

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Automatically subscribed based on custom field

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Ciprian Spiridon (31●2●5) | asked Jul 30 '15, 9:55 a.m.
 Is there a way to add subscribers automatically to a workitem based on entries on particular "Contributer" type field?

I mean this is done by default for the "Created by" and "Owned by" fields of the workitem but I would like to extend this also to other custom fields like "Customer responsible" field (type contributor). Chosen person should be automatically subscribed to the workitem.

Does anyone know how can I manage this?

RTC version 4.0.7.

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Ralph Schoon (63.5k●3●36●46) | answered Jul 30 '15, 10:07 a.m.
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I think this only practical in a Java Server extension.

Create a follow up action like https://rsjazz.wordpress.com/2012/11/30/a-create-approval-work-item-save-participant/
and replace the approval part  with subscribing. The Java API for subscriptions is
https://rsjazz.wordpress.com/2012/08/02/subscribing-to-a-work-item-using-the-java-api/ it is very similar on the server.

Reading attribute values is explained in https://rsjazz.wordpress.com/2013/01/02/working-with-work-item-attributes/ and in the server this is an example: https://rsjazz.wordpress.com/2012/07/31/rtc-update-parent-duration-estimation-and-effort-participant/

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