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How much script load can RTC handle

Pravin Patil (104127128) | asked Jun 25 '15, 5:10 p.m.

I have been adding some customized script to RTC. Below is the count. Now my RTC work item takes more then 2 minutes to load, 2+ minutes to save. Is it because of the scripts that the performance has gone down?

How much customization does IBM claim that this tool can handle? Is there a way to measure the performance/load?

The java heap size is set to 6gb. Server RAM is 16GB.

Please let me know


·         Scripts for value calculation = 21

·         Default Values = 1

·         Value sets = 1

·         Conditional scripts = 79 (for e.g. making fields mandatory on state, or other attribute value etc)

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Donald Nong (14.5k414) | answered Jun 26 '15, 12:41 a.m.
There may not be direct relationship between the number of custom scripts and the work item load/save time. I would suggest you investigate this as a general performance issue first. If you eventually identify the cause as the number of scripts, you may consider implementing the customization in Java (using advisors/extensions) rather than JavaScript.

Server side monitoring/tuning is not as easy as client side, so you can start with the client side. Firebug for Firefox or the Chrome built-in developer tool would be a better choice to start with.

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