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How do you manage recurring defect in RTC


Anthony Okodua (1326) | asked Jun 25 '15, 1:45 p.m.
edited Jun 26 '15, 10:38 a.m. by Ralph Schoon (63.1k33646)
 Please I will like to know how to manage recurring defect in RTC. 

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Taki Nakajo commented Jun 25 '15, 9:15 p.m.

What do you mean by " recurring defect"? Can you elaborate more?


Anthony Okodua commented Jun 26 '15, 2:13 p.m.

 Hello Taki,


Sorry I wasn't detailed about my question. I appreciate your help.

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Grazielle Codogno (1536) | answered Jun 26 '15, 12:36 p.m.
There's few possibilities:

If RRDI and v4x : https://jazz.net/forum/questions/135588/rrdi-doesnt-support-enumeration_list-in-rtc-404
Using earler RTC version : http://www-01.ibm.com/support/docview.wss?uid=swg21638259
Insight:  https://jazz.net/forum/questions/112584/how-does-one-report-on-enumerated-custom-attributes-in-rtc-with-insight
Rational P Engine: http://www-01.ibm.com/support/docview.wss?uid=swg21607451
Anthony Okodua selected this answer as the correct answer

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Anthony Okodua commented Jun 26 '15, 2:12 p.m.

 Thank you, I appreciate your help

2 other answers



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Anthony Okodua (1326) | answered Jun 26 '15, 10:34 a.m.
 

I am building a report to track multiple defects but I realize that the enumeration list I was trying to pull from is not showing up in the data warehouse. 

Is there a developer that can help confirm if the enumeration list is in or not in the data warehouse?

 What is jazz best practice to solving this scenarios?


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Grazielle Codogno (1536) | answered Jun 26 '15, 12:33 p.m.
I've few question as :

1) what are you using for build this report ?
2 ) Are those enumeration list custom ?

Comments
Anthony Okodua commented Jun 26 '15, 2:08 p.m.

 Thank you Grazielle


I am using RRDI to build the report. 
Yes, they are enumeration list custom.

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