Is csv-import to the Discussion field possible?
Hi,
I am importing data from an older system into RTC.
Is there any way to import data via a comma separated value file into the "Discussion" field of RTC (that is, the field where you add comments, and in which comments are logged with date and author)?
I tried to import a plain short text string, but nothing was imported.
My purpose with this is to have the Discussion information from the old system imported to the appropriate field in RTC (so we dont need a separate field for old discussions).
Best Regards Ulrik
I am importing data from an older system into RTC.
Is there any way to import data via a comma separated value file into the "Discussion" field of RTC (that is, the field where you add comments, and in which comments are logged with date and author)?
I tried to import a plain short text string, but nothing was imported.
My purpose with this is to have the Discussion information from the old system imported to the appropriate field in RTC (so we dont need a separate field for old discussions).
Best Regards Ulrik
One answer
Hi Ulrik,
I can do it using export-import CSV.
Add "Comments" field and export.
See the file and modify new comment.
You don't have to leave the exported comments, just replace with your comment and it will be added to the comments during the CSV import
e.g.
"Id" "Comments"
"212532" "test"
*Tested on RTC 4.0.2
Regards,
Moti