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Can I change a work item status based on a timer event?

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Robert Stewart
(18●1●3) Feb 20 '15, 11:10 a.m.
Hi,

I would like to change the status of a work item automatically based on a timer event, e.g. 3 days.

Is this possible?

RTC version 5.0.1.

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sam detweiler
(12.5k●6●195●201) Feb 20 '15, 11:21 a.m.
nothing builtin to do this. you can write cron jobs and scripts to do that
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Robert Stewart
(18●1●3) Feb 20 '15, 11:38 a.m.
Thanks Sam.

I'll look into that.

Rob

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sam detweiler
Feb 20 '15, 12:42 p.m.

Ralph has just published a java api commandlne for workitem manipulation

https://rsjazz.wordpress.com/2015/02/13/the-workitem-command-line-explained/

REST also would work (altho I really dislike the REST api).

Robert Stewart
Feb 20 '15, 5:33 p.m.

Thanks Sam.

I'll take a look.

Rob

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Question asked: Feb 20 '15, 11:10 a.m.

Question was seen: 4,064 times

Last updated: Feb 20 '15, 5:33 p.m.

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