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Can I change a work item status based on a timer event?

Hi,

I would like to change the status of a work item automatically based on a timer event, e.g. 3 days.

Is this possible?

RTC version 5.0.1.

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nothing builtin to do this. you can write cron jobs and scripts to do that
Robert Stewart selected this answer as the correct answer

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Thanks Sam.

I'll look into that.

Rob

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Ralph has just published a java api commandlne for workitem manipulation

https://rsjazz.wordpress.com/2015/02/13/the-workitem-command-line-explained/

REST also would work (altho I really dislike the REST api).

Thanks Sam.

I'll take a look.

Rob

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Question asked: Feb 20 '15, 11:10 a.m.

Question was seen: 3,429 times

Last updated: Feb 20 '15, 5:33 p.m.

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