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How to update severity/state of work item usinfg REST api ?

Rupam Roy (623) | asked Jan 16 '15, 6:15 a.m.
Can anybody tell how to update severity/state of work item using REST api in RTC 4.0.6 ?

Ref url:
It is not working.

2 answers

permanent link
Jonas Studer (207917) | answered Jan 16 '15, 7:48 a.m.
Hy Rupam,

Maybe this link could help

Rupam Roy commented Jan 16 '15, 8:43 a.m.

Hi Jonas,

I have tried your link. But this is not working.

I am getting error.. like

  • {
  •    "errorClass": "",
  •    "errorCode": 403,
  •    "errorTraceMarshall":
  • But I can update title, summary using rest api.

    permanent link
    Jonas Studer (207917) | answered Jan 16 '15, 8:57 a.m.
    I've already done a state Change.
    That's the way I do it.

    1: Require this:
    var WorkItemProxyFactory =;

    2: Load the wished Workitem:
    this.workingCopyProxy = WorkItemProxyFactory.getWorkItemProxy({id: this.currentId, createIfNeeded: true, doNotCache: true, doNotGetFromCache:true});

    3: Check the state you have. Because you have to stick to the logic... new -> open -> done.
    This means, you can't directly change from new to done.

       var proxyState = this.workingCopyProxy.getValue({path: 'attributes.internalState.label'});
       var aValues= this.workingCopyProxy.getEditPropsValuesForAttribute('actionValues');
       if (proxyState == 'Done') {
               console.log('This is Done. Do nothing')
       } etc

           _changeStartWorkingToDone: function() {
               var action_id = this._getWorkflowActionIdWCopy('Set Done', this.workingCopyProxy);
               if (action_id != '') {
                   var params = this._getParamsForWorkflowAction(action_id);
                       operationMsg: 'Saving',
                       applyDelta: true,
                       onSuccess: function(parms) {
                       onError: function(error) {

           _getWorkflowActionIdWCopy: function(actionLabel, workingCopy) {
               var aValues = workingCopy.getEditPropsValuesForAttribute('actionValues');
               var action_id = '';
               for (i in aValues) {
                   if (aValues[i].label == actionLabel) {
                       action_id = aValues[i].id;
               return action_id;
           _getParamsForWorkflowAction: function(action_id) {
               var params = {};
               params.attributeId = 'workflowAction';
               params.isInitialization = false;
               params.path = ["attributes", "workflowAction", "id"];
               params.value = action_id;
               return params;

    Rupam Roy commented Jan 19 '15, 2:55 a.m.

    Thanks Jonas,
    I need to update using REST api.

    Jonas Studer commented Jan 29 '15, 8:54 a.m.

    Hy Rupam,

    Those functions USE REST, but they are built from those "developers".
    It's a little trick, to learn, how they do REST-Querys...

    A little example I'm working with now.
    I've tried to get absences from a user.
    So I've started membersclient.getAbsences.

    But if you watch Firebug when you load that function (watch the "net->XHR" Tab) then you see the whole REST Query, with head and every thing.

    Also, you could see al the parameters which are passed.

    Your answer

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