Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

Unable to renew Rational licenses

Questions
Tags
Users
Badges
Marhiz Medalla
(5●4●5) edited
Jan 14 '15, 7:38 a.m.
I have a client who purchased Rational licenses. The first batch is from 2013-2014 and the second batch additional licenses is from 2014-2015. However, they weren't able to renew the first batch of licenses. They are planning to upgrade their CLM from 4.0.5 to 5.0.2 which is under maintenance for batch 2 of licenses. 

Question: Will they be able to use the first batch of licenses even if they didn't renew? Was there a violation made? Please help. Thanks.

Best Regards,
Marhiz

0 votes

2 answers
7,764 views
0 votes

Accepted answer

Permanent link
Ralph Schoon
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER (64.6k●3●36●49) Jan 14 '15, 8:21 a.m.
I am not sure, but as far as I can tell, they can use the licenses without support. However, the licenses might not work for newer versions of CLM and the will likely not be able to use them with 5.0.2. Support also has no obligation to respond in context of the licenses without support.
Marhiz Medalla selected this answer as the correct answer

0 votes

Comments
Marhiz Medalla
Jan 19 '15, 8:33 p.m.
Hello Sir, Thank you for your reply. Best regards, Marhiz

Chidambaram L PESIL InfoSol Pvt Ltd
Jan 20 '15, 12:09 a.m.
For first batch, you have to renew the AMC. AMC can be renewed at anytime, even if there is a lapse. If you lapse the AMC for the first year and you wanted to renew in the second year, you will have to pay 2x AMC. I believe sales team works the same way even now.

One other answer

Permanent link
Bas Bekker
JAZZ DEVELOPER (1.5k●4) Jan 14 '15, 6:46 p.m.
Your CLM 4.0 licenses will not work with CLM 5.0.x.

0 votes

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Ask a question
Guidelines
FAQ
Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 7,625
× 1,738
× 110
× 14

Question asked: Jan 13 '15, 10:17 p.m.

Question was seen: 7,764 times

Last updated: Jan 20 '15, 12:09 a.m.

Confirmation Cancel Confirm