Blank Editor Presentation in Web Client (RTC Work Item)
Greetings,
Any ideas what I should begin looking for if I have an editor presentation for a new work item which is entirely blank?
When I create a new work item in the Eclipse Client, it works as expected.
When I create a new work item in the Web Client, the page shows the title bar (with the House, and the sections: "Project Dashboards, Work Items, Plans...") It also shows "Work Items", but the entire page is blank.
Any ideas?
Thanks,
Dave
Accepted answer
Dave,
most of the time, a blank page is the result of an unexpected exception
when loading the work item.
To track this, I generally use Chromium
http://www.chromium.org/getting-involved/download-chromium
Add ?debug=true to my URL and have chromium break on all exceptions
and reload the page - you should stop at the error.
Ping me if stuck or open a formal PMR.
Thanks,
Eric
Comments
sam detweiler
Dec 17 '14, 11:52 a.m.can u tell us more.. what kind of layout did you use, what fields are on it,
what version of RTC, what browser?
Dave Evans
Dec 17 '14, 12:41 p.m.The default tab's layout is the "Overview" layout.
Details slot has only out-of-the-box fields, with some separators but no other non-attribute based presentations.
Quick Information, Description, and Discussion slot contains the standard definitions we use in other work items.
This is RTC 4.0.6.
Viewed with Firefox 30.0.