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Assigning by default an owner to category

Zica Valsan (10124745) | asked Sep 12 '14, 7:56 a.m.

we have a client who use RTC 4.0.4 and needs to have by default associated an owner to a Category so that whenever a new WI is created and in the field Files Against a certain Category is chosen then the appropriate Owner (already agreed in the team ) shows up in the field Owned By.

Is that possible ?

Thank you,

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Susan Hanson (1.6k2201194) | answered Sep 12 '14, 8:27 a.m.
You could write a server-side participant (follow-up action) and set the OwnedBy field based on the value of the FiledAgainst field.  I don't believe there is any way to configure RTC directly to do this.
Ralph Schoon selected this answer as the correct answer

Ralph Schoon commented Sep 12 '14, 8:47 a.m.

I agree with Susan.

There is no built in capability available in RTC to achieve that.
A default value provider would not work, because the category is not available when creating the work item.
A script based value provider could be a solution, however, due to the limitations of the JavaScript API you would have to hard code the users UUID into the script.
A java based value provider would be another option.
The probably best option would be to create a participant triggered by server save.

Zica Valsan commented Oct 06 '14, 3:57 a.m.

Thank you both for your suggestions!

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