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What is RequestRemoteEnterpriseProcessUpdatesTask is unscheduled?

Same question as in this article: https://jazz.net/forum/questions/122061/requestremoteenterpriseprocessupdatestask
But I could not find the solution?

CRJAZ1992E The "com.ibm.team.process.RequestRemoteEnterpriseProcessUpdatesTask" task could not be completed and is now unscheduled. Error details: "CRJAZ0368E A database query could not run on the server. stmt = select distinct t1.ITEM_ID, t1.STATE_ID, t1.INTERNAL_LAST_UPDATE_ATTEMPTED from RTCJTS.PROCESS_PROCESS_PROVIDR_CCH_TM t1 order by t1.INTERNAL_LAST_UPDATE_ATTEMPTED asc"

As per the above article the last actions performed from my side are adding new users to RTC using LDAP registry.

jts logs:
2014-08-28 14:30:53,915 [WebContainer : 15 @@ 14:30 <unauthenticated> /jts/service/com.ibm.team.repository.service.internal.IExternalUserRegistryRestService/usersByName2] ERROR ce.jts.internal.userregistry.ldap.LDAPUserRegistry  - CRJAZ0745I Error retrieving users from the external user directory. 
javax.naming.CommunicationException: Connection reset [Root exception is java.net.SocketException: Connection reset]; Remaining name: 'dc=admin,dc=colruyt,dc=int'
at com.sun.jndi.ldap.LdapCtx.doSearch(LdapCtx.java:1991)
at com.sun.jndi.ldap.LdapCtx.searchAux(LdapCtx.java:1836)
at com.sun.jndi.ldap.LdapCtx.c_search(LdapCtx.java:1761)
at com.sun.jndi.toolkit.ctx.ComponentDirContext.p_search(ComponentDirContext.java:380)
at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.search(PartialCompositeDirContext.java:350)
at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.search(PartialCompositeDirContext.java:333)
at javax.naming.directory.InitialDirContext.search(InitialDirContext.java:245)
at com.ibm.team.repository.jndi.internal.DirContextImpl.search(DirContextImpl.java:242)
at com.ibm.team.repository.service.jts.internal.userregistry.ldap.LDAPUserRegistry.doFindUsersByName(LDAPUserRegistry.java:746)
at com.ibm.team.repository.service.jts.internal.userregistry.ldap.LDAPUserRegistry.findUsersByName(LDAPUserRegistry.java:699)
at com.ibm.team.repository.service.jts.internal.userregistry.ExternalUserRegistryInternalService.findUsersByName2(ExternalUserRegistryInternalService.java:297)
at sun.reflect.GeneratedMethodAccessor1662.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy545.findUsersByName2(Unknown Source)
at com.ibm.team.repository.service.jts.internal.userregistry.JtsExternalUserRegistryService.findUsersByName2(JtsExternalUserRegistryService.java:117)
at sun.reflect.GeneratedMethodAccessor1661.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy546.findUsersByName2(Unknown Source)
at com.ibm.team.repository.service.jts.internal.userregistry.ExternalUserRegistryServiceDelegator.findUsersByName2(ExternalUserRegistryServiceDelegator.java:139)
at sun.reflect.GeneratedMethodAccessor1660.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy751.findUsersByName2(Unknown Source)
at com.ibm.team.repository.service.jts.internal.userregistry.ExternalUserRegistryRestService.getUsersByName2(ExternalUserRegistryRestService.java:468)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy763.getUsersByName2(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doModelledRestService(AbstractTeamServerServlet.java:555)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:2360)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:2160)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.access$0(AbstractTeamServerServlet.java:2145)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet$1.service(AbstractTeamServerServlet.java:224)
at com.ibm.team.repository.service.internal.oauth.OAuthServiceProvider$3.run(OAuthServiceProvider.java:815)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1818)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1657)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1597)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:131)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:139)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:172)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:188)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:116)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:77)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:908)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:934)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:502)
at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:179)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3935)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:276)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:931)
at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1592)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:186)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:452)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:511)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:305)
at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:83)
at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1784)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1604)
Caused by: java.net.SocketException: Connection reset
at java.net.SocketInputStream.read(SocketInputStream.java:179)
at java.io.BufferedInputStream.fill(BufferedInputStream.java:229)
at java.io.BufferedInputStream.read1(BufferedInputStream.java:269)
at java.io.BufferedInputStream.read(BufferedInputStream.java:328)
at com.sun.jndi.ldap.Connection.run(Connection.java:820)
at java.lang.Thread.run(Thread.java:736)

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Hi Vijay,
If you did not get the answer in previous post, then please create new PMR for this issue.
Vijay Reddy Gaddam selected this answer as the correct answer

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Thank you Krzysztof after relooking into this that. I found that there are some inavlid users in RTC. As a result the task was failed. After archiving these users the task ran fine.



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Question details

Question asked: Sep 01 '14, 6:00 a.m.

Question was seen: 2,600 times

Last updated: Sep 01 '14, 8:31 a.m.

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