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What is RequestRemoteEnterpriseProcessUpdatesTask is unscheduled?


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Vijay Reddy Gaddam (562641) | asked Sep 01 '14, 6:00 a.m.
edited Sep 01 '14, 6:02 a.m.
Same question as in this article: https://jazz.net/forum/questions/122061/requestremoteenterpriseprocessupdatestask
But I could not find the solution?

CRJAZ1992E The "com.ibm.team.process.RequestRemoteEnterpriseProcessUpdatesTask" task could not be completed and is now unscheduled. Error details: "CRJAZ0368E A database query could not run on the server. stmt = select distinct t1.ITEM_ID, t1.STATE_ID, t1.INTERNAL_LAST_UPDATE_ATTEMPTED from RTCJTS.PROCESS_PROCESS_PROVIDR_CCH_TM t1 order by t1.INTERNAL_LAST_UPDATE_ATTEMPTED asc"

As per the above article the last actions performed from my side are adding new users to RTC using LDAP registry.

jts logs:
2014-08-28 14:30:53,915 [WebContainer : 15 @@ 14:30 <unauthenticated> /jts/service/com.ibm.team.repository.service.internal.IExternalUserRegistryRestService/usersByName2] ERROR ce.jts.internal.userregistry.ldap.LDAPUserRegistry  - CRJAZ0745I Error retrieving users from the external user directory. 
javax.naming.CommunicationException: Connection reset [Root exception is java.net.SocketException: Connection reset]; Remaining name: 'dc=admin,dc=colruyt,dc=int'
at com.sun.jndi.ldap.LdapCtx.doSearch(LdapCtx.java:1991)
at com.sun.jndi.ldap.LdapCtx.searchAux(LdapCtx.java:1836)
at com.sun.jndi.ldap.LdapCtx.c_search(LdapCtx.java:1761)
at com.sun.jndi.toolkit.ctx.ComponentDirContext.p_search(ComponentDirContext.java:380)
at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.search(PartialCompositeDirContext.java:350)
at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.search(PartialCompositeDirContext.java:333)
at javax.naming.directory.InitialDirContext.search(InitialDirContext.java:245)
at com.ibm.team.repository.jndi.internal.DirContextImpl.search(DirContextImpl.java:242)
at com.ibm.team.repository.service.jts.internal.userregistry.ldap.LDAPUserRegistry.doFindUsersByName(LDAPUserRegistry.java:746)
at com.ibm.team.repository.service.jts.internal.userregistry.ldap.LDAPUserRegistry.findUsersByName(LDAPUserRegistry.java:699)
at com.ibm.team.repository.service.jts.internal.userregistry.ExternalUserRegistryInternalService.findUsersByName2(ExternalUserRegistryInternalService.java:297)
at sun.reflect.GeneratedMethodAccessor1662.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy545.findUsersByName2(Unknown Source)
at com.ibm.team.repository.service.jts.internal.userregistry.JtsExternalUserRegistryService.findUsersByName2(JtsExternalUserRegistryService.java:117)
at sun.reflect.GeneratedMethodAccessor1661.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy546.findUsersByName2(Unknown Source)
at com.ibm.team.repository.service.jts.internal.userregistry.ExternalUserRegistryServiceDelegator.findUsersByName2(ExternalUserRegistryServiceDelegator.java:139)
at sun.reflect.GeneratedMethodAccessor1660.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy751.findUsersByName2(Unknown Source)
at com.ibm.team.repository.service.jts.internal.userregistry.ExternalUserRegistryRestService.getUsersByName2(ExternalUserRegistryRestService.java:468)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy763.getUsersByName2(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doModelledRestService(AbstractTeamServerServlet.java:555)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:2360)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:2160)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.access$0(AbstractTeamServerServlet.java:2145)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet$1.service(AbstractTeamServerServlet.java:224)
at com.ibm.team.repository.service.internal.oauth.OAuthServiceProvider$3.run(OAuthServiceProvider.java:815)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1818)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1657)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1597)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:131)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:139)
at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:172)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:188)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:116)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:77)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:908)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:934)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:502)
at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:179)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3935)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:276)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:931)
at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1592)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:186)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:452)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:511)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:305)
at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:83)
at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1784)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1604)
Caused by: java.net.SocketException: Connection reset
at java.net.SocketInputStream.read(SocketInputStream.java:179)
at java.io.BufferedInputStream.fill(BufferedInputStream.java:229)
at java.io.BufferedInputStream.read1(BufferedInputStream.java:269)
at java.io.BufferedInputStream.read(BufferedInputStream.java:328)
at com.sun.jndi.ldap.Connection.run(Connection.java:820)
at java.lang.Thread.run(Thread.java:736)

Accepted answer


permanent link
Krzysztof Kaźmierczyk (7.4k35499) | answered Sep 01 '14, 7:07 a.m.
Hi Vijay,
If you did not get the answer in previous post, then please create new PMR for this issue.
Vijay Reddy Gaddam selected this answer as the correct answer

Comments
Vijay Reddy Gaddam commented Sep 01 '14, 7:51 a.m. | edited Sep 01 '14, 8:31 a.m.

Thank you Krzysztof after relooking into this that. I found that there are some inavlid users in RTC. As a result the task was failed. After archiving these users the task ran fine.



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