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Not able to send mail through RTC server


shruti joshi (1002833) | asked Aug 26 '14, 6:54 a.m.
Hi,

  I am using RTC 4.0.6. After configuring the Email Notifications in RTC server and tried to send the test mail, the message pop-up " Mail sent successfully" but in LOGS it shows the following Error:

CRJAZ1999E The e-mail message contains some invalid recipients.  The e-mail was sent successfully to the valid recipients, but the following are invalid: ...[email address]....

can you please help me???

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Krzysztof Ka┼║mierczyk commented Aug 26 '14, 8:00 a.m.

Hi Shruti,
Can you provide this e-mail address? Does it contain any unusual characters?

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Eric Jodet (6.3k5107120) | answered Aug 26 '14, 8:03 a.m.
JAZZ DEVELOPER
 Hello,
can you please send me your log file?
eric_jodet@fr.ibm.com

Thanks,
Eric

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