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How to display the defect AGING widget in RTC dashboard?

Mohanraj Ragupathi (54519) | asked May 29 '14, 8:56 a.m.
 We are using RTC 4.0.2. The management would like to see the Defects as per their AGING. Basically they want to see this in respective team area "Dashboard" as a widget (graph).

The expected result is like that the defects that are open for

1. less than 30 days
2. between 30 to 60 days
3. More than 60 days.

Based on this the managers will take a call on the quality and impediments in the program.

Is there any way to achieve this?

2 answers

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sam detweiler (12.5k6195201) | answered May 31 '14, 1:42 p.m.
this report is not provided by default..   one would have to write a new report to present this info.
the data would have to come from the data warehouse, as the realtime database does not keep this info.

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Don Yang (7.7k21108138) | answered Jun 01 '14, 12:45 a.m.
While widget may not provide the expected reports(no micro type of reports), the built-in reports do have below reports could meet your needs, once you generate the reports, you can export it to PDF, Powerpoint etc for the management team.

Defect Backlog by Project Area

This report plots all open defects for one or more projects together on the same chart. Each project area is represented by a line series. This report can be used to compare the defect backlog of several projects.

Defect Backlog
This report plots the defect backlog over time. Only work items of type 'Defect' are considered. The backlog is defined as those in "Open" or "In Progress" states but not those in "Closed" states. All defects, regardless of "Planned for" target, are considered.
The Defect Backlog report corresponds to the fourth section of an IBM Quality Certification (QCERT) report and is suitable for inclusion in this report.
The trend over time should significantly decrease as an offering approaches its General Availability target date.

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