"Approve" / or "Reject" Workitem via email notification
I have a client has below enquiry:
We want to "approve" / or "reject" Workitem without open Workitem.
By adding "Approve" or "Reject" button in body of the email. when user get Email notification, user can click the button to "approve" / or "reject" Workitem without open Workitem.
We need to build custom application that read Email and check Workitem number, sender name and the body of email.
This Custom Application will integrate to RTC to Update Approval WI.
Is it possible to update work item Approval via plain Java API or OSLC?
Thank you very much
We want to "approve" / or "reject" Workitem without open Workitem.
By adding "Approve" or "Reject" button in body of the email. when user get Email notification, user can click the button to "approve" / or "reject" Workitem without open Workitem.
We need to build custom application that read Email and check Workitem number, sender name and the body of email.
This Custom Application will integrate to RTC to Update Approval WI.
Is it possible to update work item Approval via plain Java API or OSLC?
Thank you very much
2 answers
Hello Cathy,
Our product JazzConnect-EMAIL can now handle approvals through email.
We can both create and manage the approval via email.
Please take a look at the website.
Thanks
Stephen Toop
CM-Logic
Comments
teguh fihaiman
Apr 24 '14, 12:49 a.m.Hi Cathy thanks, for your question.
the current issue ,
i want to automate the process (approval ) outside RTC
for example using java application not in RTC Extension
i have idea using scheduler using RTC RTC (if avaliable )
i think the next issue about session user because dont do the login process from UI
is this possible ?
and idea ?