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question asked: Apr 16 '14, 9:20 a.m.
question was seen: 4,108 times
last updated: Apr 21 '14, 12:49 p.m.

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Unable to run RPE report deployed into RTC 4.0.3

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Lorena Almela (18●1●14●17) | asked Apr 16 '14, 9:20 a.m.
Hi,
I've created an RPE report on RPE 2.1. I've deployed the report resource .dta file to RTC 4.0.3 and when trying to run the report I'm getting an error:

Details:
Starting run...
Processing document template 1 of 1.
Using URL: https://ratsuite108.sby.ibm.com:9447/ccm/rpt/repository/workitem?fields=workitem/workItem[id=2874]/(dueDate).
Error in engine com.ibm.rational.rpe.common.utils.RPEException: Cannot retrieve data from https://ratsuite108.sby.ibm.com:9447/ccm/rpt/repository/workitem?fields=workitem/workItem[id=2874]/(dueDate). Server returned: FormAuthentication_Invalid_User_Credentials
Aborting engine execution...
2 publishing commands are processed. 0 publishing commands remain to be processed.
Document generation finished in 4 seconds.

Please Help! Has anyone faced this error before? How can I fix it?
Thanks,
Comments
Alanna Zito commented Apr 17 '14, 1:52 p.m. | edited Apr 17 '14, 1:53 p.m.
JAZZ DEVELOPER

Hi Lorena,

Are there any error messages in your ccm.log after running the report?

Subramanya Prasad Pilar commented Apr 18 '14, 3:45 a.m.

Hi Alanna,

I can see this in ccm.log:

2014-04-18 13:01:57,386 [                    Thread-113] ERROR com.ibm.team.reports                                - Cannot find authentication configuration data for URL https://rpefvt.in.ibm.com:9443/qm/service/com.ibm.rqm.integration.service.IIntegrationService/resources/JKE+Banking+%28Quality+Management%29/testplan?abbreviate=false

Lorena Almela commented Apr 21 '14, 12:49 p.m.

Hi Alanna,
thank you very much for your help!
Documenting here the solution you provided by note so that it could help others:

In the log, I see the following error:
Cannot find authentication configuration data for URL https://ratsuite108.sby.ibm.com:9447/ccm/rpt/repository/workitem?fields=workitem/workItem[id=2874]/(dueDate)

The CCM was listed a friend of itself. After removing it from the friends list issue was fixed.

Thanks and Regards,

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Subramanya Prasad Pilar (4.6k●1●4) | answered Apr 17 '14, 12:26 a.m.
edited Apr 18 '14, 2:21 a.m.
Before creating the report resource (uploading the .dta file), make sure that configuration metadata is done for the datasource.

http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m3/topic/com.ibm.rational.rrdg.usage.doc/topics/t_author_docstyle_report.html
http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m3/topic/com.ibm.rational.rrdg.usage.doc/topics/t_metadata_configuring.html
Comments
Lorena Almela commented Apr 17 '14, 9:42 a.m.

Hi Subramanya,
thanks for your answer, I'm new to RPE and I'm afraid I still don't understand how this works, but if I add user and password to the datasource metadata, won't that hardcode those values and whenever a deployed report into RTC is ran will use those hardcoded values?
I want the report to use the user/password of the RTC user that runs the report, not hardcoded user/password, is that possible?
Thanks and Regards,

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