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Monitoring Jazz Server

Sany Maamari (13343050) | asked Feb 17 '14, 9:31 a.m.
edited Feb 17 '14, 11:11 a.m. by Paul Slauenwhite (8.4k12)
 Hello all, 
Is there way to add an SNMP agent to the Jazz platform in order to monitor the CCM, QM and RM applications ?

Thank you for your help

2 answers

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Stephanie Bagot (2.1k512) | answered Feb 19 '14, 11:38 a.m.
I have not heard of any way to connect an SNMP agent from within the CLM applications. Are you monitoring for performance? Take a look at Smarter Server
Note that this is only a tech preview, and is not supported.

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Kevin Ramer (4.5k6171190) | answered Feb 19 '14, 11:53 a.m.
edited Feb 19 '14, 11:56 a.m.
There is the JazzMon tool
I have also leveraged Perl with LWP::UserAgent and some xml/json to do various things.

  • Simple ping test just go for the 'rootservices' document.  It needs no authentication and polling our CLM repositories for the rootservices has shown to be an effective means of early detection of failure.  Just yesterday this detected a potential outage; I checked into the server and restarted -- no user raised issues.
  • Getting the server status via LWP::UserAgent for the CLM URI + /service/  I tabulate this onto a web page with  info about uptime, jvm use, version ,etc
  • Getting active services again with LWP::UserAgent similar to above and the path /service/
I'm sure that a search of this site on "ServerInfo", "ActiveServiceInfo" might reveal a link to some Perl source....

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