Automatic creation of workitems bases on workflow states in RTC
All,
Is it possible for a new work item(e.g task) to be created automatically based on a workflow state(e.g. in progress) in another work item(e.g Change Request)?
Scenario - I create a change request and when this moves to an "in progress" state a task work item is created automatically and certain fields and title gets automatically filled based on some values in the change request work item.
Any assistance or guides how to implement this would be much appreciated,
Regards,
Naweed
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Accepted answer
I believe that you will have to customize the client/server behavior by writing plugins. In this case, you would want to write a participant. The participant plugin will be called when there is a state change. In the plugin's code, you can add the logic to create new task, fill various fields and possibly associate with the work item as well. You can read more on customization here - https://www.ibm.com/developerworks/community/blogs/extendingrtc/?lang=en
Naweed Jaulim selected this answer as the correct answer
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Your answer
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