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RTC Plan : Default Workitem type

Thomman TJ (9521111) | asked Jul 18 '13, 11:06 p.m.
In RTC Eclipse Client we can set default Workitem type for in plan view.  This will help in creating new Workitem  of the type set, using Ctrl-Enter option.  Can we do same in Web client ?

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John Carolan (71616) | answered Jul 19 '13, 7:56 a.m.
Hi Tom,

I don't know of a similar pop-up in the web client GUI, but there is a way to do this.  The default WI type is the first one in the list of WI types in the Process Configuration.  If you edit the Process Configuration Source to put a different WI type at the top of the list, and restart your web client session, then the default action in the web client will be to create that type of WI.

The procedure was described for an older release here and I've verified it still works in RTC 4.0.3.

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