Certificate Error Connecting to RRDI from CLM
Robin Parker (326●3●37●39)
| asked Jun 27 '13, 5:43 a.m.
retagged Jun 27 '13, 8:43 p.m. by Dejan Custic (285●5)
Hi all,
I have created a report in RRDI. I go into our CM application, go to Reports -> Report Resources and click on the 'Create Resource From Custom Report' button. The message 'Cannot reach the IBM Rational Reporting Server. Please check network connectivity and verify the server location is correct and the server is running.' is displayed in red at the top of the screen. Checking the logs ... the jts.log contains the following types of error (I have taken the real hostname out and replaced with <hostname>) : 2013-06-27 10:30:34,071 [ http-bio-9443-exec-31692] ERROR com.ibm.team.reports.service.cognos - ; nested exception is: javax.net.ssl.SSLHandshakeException: com.ibm.jsse2.util.h: PKIX path building failed: java.security.cert.CertPathBuilderException: PKIXCertPathBuilderImpl could not build a valid CertPath.; internal cause is: java.security.cert.CertPathValidatorException: The certificate issued by CN=<hostname>, OU=Root Certificate, OU=ReportingCell, OU=RationalReportingNode01, O=IBM, C=US is not trusted; internal cause is: java.security.cert.CertPathValidatorException: Certificate chaining error Connecting to https://<hostname>:59082/reporting AxisFault faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.userException faultSubcode: faultString: javax.net.ssl.SSLHandshakeException: com.ibm.jsse2.util.h: PKIX path building failed: java.security.cert.CertPathBuilderException: PKIXCertPathBuilderImpl could not build a valid CertPath.; internal cause is: java.security.cert.CertPathValidatorException: The certificate issued by CN=<hostname>, OU=Root Certificate, OU=ReportingCell, OU=RationalReportingNode01, O=IBM, C=US is not trusted; internal cause is: java.security.cert.CertPathValidatorException: Certificate chaining error faultActor: faultNode: faultDetail: {http://xml.apache.org/axis/}stackTrace:javax.net.ssl.SSLHandshakeException: com.ibm.jsse2.util.h: PKIX path building failed: java.security.cert.CertPathBuilderException: PKIXCertPathBuilderImpl could not build a valid CertPath.; internal cause is: java.security.cert.CertPathValidatorException: The certificate issued by CN=<hostname>, OU=Root Certificate, OU=ReportingCell, OU=RationalReportingNode01, O=IBM, C=US is not trusted; internal cause is: java.security.cert.CertPathValidatorException: Certificate chaining error at com.ibm.jsse2.o.a(o.java:25) at com.ibm.jsse2.SSLSocketImpl.a(SSLSocketImpl.java:499) at com.ibm.jsse2.kb.a(kb.java:483) at com.ibm.jsse2.kb.a(kb.java:48) at com.ibm.jsse2.lb.a(lb.java:426) at com.ibm.jsse2.lb.a(lb.java:194) at com.ibm.jsse2.kb.s(kb.java:93) at com.ibm.jsse2.kb.a(kb.java:128) at com.ibm.jsse2.SSLSocketImpl.a(SSLSocketImpl.java:516) at com.ibm.jsse2.SSLSocketImpl.h(SSLSocketImpl.java:400) at com.ibm.jsse2.SSLSocketImpl.a(SSLSocketImpl.java:787) at com.ibm.jsse2.SSLSocketImpl.startHandshake(SSLSocketImpl.java:640) at com.cognos.org.apache.axis.components.net.JSSESocketFactory.create(JSSESocketFactory.java:186) at com.cognos.org.apache.axis.transport.http.HTTPSender.getSocket(HTTPSender.java:192) at com.cognos.org.apache.axis.transport.http.HTTPSender.writeToSocket(HTTPSender.java:405) at com.cognos.org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:139) at com.cognos.org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32) at com.cognos.org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:119) at com.cognos.org.apache.axis.SimpleChain.invoke(SimpleChain.java:84) at com.cognos.org.apache.axis.client.AxisClient.invoke(AxisClient.java:166) at com.cognos.org.apache.axis.client.Call.invokeEngine(Call.java:2785) at com.cognos.org.apache.axis.client.Call.invoke(Call.java:2768) at com.cognos.org.apache.axis.client.Call.invoke(Call.java:2444) at com.cognos.org.apache.axis.client.Call.invoke(Call.java:2367) at com.cognos.org.apache.axis.client.Call.invoke(Call.java:1813) at com.cognos.developer.schemas.bibus._3.ContentManagerServiceStub.queryMultiple(ContentManagerServiceStub.java:7043) at com.ibm.team.reports.service.cognos.internal.CognosReportServiceHelper.getReports(CognosReportServiceHelper.java:341) at com.ibm.team.reports.service.cognos.internal.CognosReportService.perform_GET(CognosReportService.java:161) at com.ibm.team.repository.service.TeamRawService.service(TeamRawService.java:82) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37) at java.lang.reflect.Method.invoke(Method.java:611) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:347) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56) at $Proxy671.service(Unknown Source) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doRestService(AbstractTeamServerServlet.java:914) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:2100) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1924) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1800) at javax.servlet.http.HttpServlet.service(HttpServlet.java:722) at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180) at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61) at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126) at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:76) at javax.servlet.http.HttpServlet.service(HttpServlet.java:722) at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120) at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:68) at javax.servlet.http.HttpServlet.service(HttpServlet.java:722) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:133) at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:154) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:581) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99) at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:336) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1002) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:897) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:919) at java.lang.Thread.run(Thread.java:738) As you can see we're using https to access RRDI. I have checked the URL that the applications use to access RRDI and I have checked the value of 'Trusted URIs for client authorization and redirection' in the advanced properties of the JTS and admin page. Both are correct. Does anyone have any suggestion as to what the problem may be? Many Thanks, Robin |
Accepted answer
Hi Robin - Though you are using RRDI 2.0.1, you should be able to follow the steps in this Info Center help topic (and the related sub-topics) to enable SSL for the RRDI Report Server.
http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m3/topic/com.ibm.rational.rrdi.admin.doc/topics/t_general_was_ssl.html Regards, Ali Robin Parker selected this answer as the correct answer
Comments Hi Ali,
Hi Robin - Did you look at the the steps in this sub-section (http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m3/topic/com.ibm.rational.rrdi.admin.doc/topics/t_int_ssl_reportsrv_jazz.html). Note: If you are running Tomcat - follow step c. or step d. for WebSphere.
Difficult to choose an accepted answer as I think you were all correct! I chose this one as it was directing me to the very page I needed and I am indeed running my CLM on Tomcat - which I had failed to mention!
|
2 other answers
Hello Robin,
Have you seen this technote: http://www-01.ibm.com/support/docview.wss?uid=swg21609885 Hope it helps Matthieu |
Your answer
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Comments
Sorry, left out important information:
We're running CLM 4.0.2 and RRDI 2.0.1 using Websphere 8.0 and all of this is running on RHEL 5.x
Thanks.