You need to map userId to preferredIdentity attribute instead of mapping userid to mail attribute.

https://jazz.net/wiki/bin/view/Main/LDAP4Dummies talks about the configuration in detail.

--- Balaji

We configured RQM standard edition 1.0 to use LDAP with IBM bluepages, we can import most of the users through Team Concert 1.0, but some of them can't be imported, with Error Message "Invalid user. this user has more than one user id. "

finally we found that these users have more than one IBM internet addresses, one of the users' info is as below, dose it mean that the Rational Team Concert can't import this kind of users?

-------------------------------------------------------------------
E-mail
IBM internet address information
Internet address: aurora.vogna@it.ibm.com
Alternate internet address(es): 75840735@it.ibm.com

IBM Notes ID information
Notes mail: Aurora Vogna/Italy/IBM@IBMIT
Notes shortname: 75840735
Notes mail domain: IBMIT
-------------------------------------------------------------------


Thanks,
Rachel Wei
IBM Toronto Lab
8200 Warden Ave. Markham, ON L6G 1C7
Phone:(905)413-2322
tie-line: 3132322
Email: rwei@ca.ibm.com

preferredIdentity is a single valued attribute in Bluepages LDAP. Did you map userId to preferredIdentity attribute ?

--- Balaji

Yes, we followed the Wiki page you mentioned to configure the LDAP, we mapping users by using bluepage groups with JAZZ groups, but the users who have multiple internet addresses can't be found in the user repository after the nightly sync with LDAP.

we have totally 169 users, 37 of them can't be found in Active users, these users are all have multiple internet address. for other users who have single internet address are working fine.

we also try to import the user manually in Rational Team Concert, but got message "Invalid user. this user has more than one user id. "

You need to map userId to preferredIdentity attribute instead of mapping userid to mail attribute.

https://jazz.net/wiki/bin/view/Main/LDAP4Dummies talks about the configuration in detail.

--- Balaji

We configured RQM standard edition 1.0 to use LDAP with IBM bluepages, we can import most of the users through Team Concert 1.0, but some of them can't be imported, with Error Message "Invalid user. this user has more than one user id. "

finally we found that these users have more than one IBM internet addresses, one of the users' info is as below, dose it mean that the Rational Team Concert can't import this kind of users?

-------------------------------------------------------------------
E-mail
IBM internet address information
Internet address: aurora.vogna@it.ibm.com
Alternate internet address(es): 75840735@it.ibm.com

IBM Notes ID information
Notes mail: Aurora Vogna/Italy/IBM@IBMIT
Notes shortname: 75840735
Notes mail domain: IBMIT
-------------------------------------------------------------------


Thanks,
Rachel Wei
IBM Toronto Lab
8200 Warden Ave. Markham, ON L6G 1C7
Phone:(905)413-2322
tie-line: 3132322
Email: rwei@ca.ibm.com

I am talking about user properties mapping..

It should be userid=preferredIdentity,name=cn,emailAddress=mail

I believe you have it as userId=preferredIdentity,name=cn,emailAddress=mail

preferredIdentity is a single valued mail attribute in LDAP while mail is a many valued mail attribute..

--- Balaji

I'm not quite sure the preferredIdentity you said, as we didn't find this kind of word in that wiki page.

What we did is creating Blue Groups, then added all of our users to them, then map it with a Jazz group.

Below is the group mapping we configured for RQM. the blue groups RQM_TPM_* were created by ourselves in IBM BlueGroups.

Jazz to LDAP Group Mapping
JazzAdmins= RQM_TPM_ADMIN, JazzUsers= RQM_TPM_USER, JazzDWAdmins= RQM_TPM_DWADMIN, JazzGuests= RQM_TPM_GUEST

Thanks,
Rachel

preferredIdentity is a single valued attribute in Bluepages LDAP. Did you map userId to preferredIdentity attribute ?

--- Balaji

Yes, we followed the Wiki page you mentioned to configure the LDAP, we mapping users by using bluepage groups with JAZZ groups, but the users who have multiple internet addresses can't be found in the user repository after the nightly sync with LDAP.

we have totally 169 users, 37 of them can't be found in Active users, these users are all have multiple internet address. for other users who have single internet address are working fine.

we also try to import the user manually in Rational Team Concert, but got message "Invalid user. this user has more than one user id. "

You need to map userId to preferredIdentity attribute instead of mapping userid to mail attribute.

https://jazz.net/wiki/bin/view/Main/LDAP4Dummies talks about the configuration in detail.

--- Balaji

We configured RQM standard edition 1.0 to use LDAP with IBM bluepages, we can import most of the users through Team Concert 1.0, but some of them can't be imported, with Error Message "Invalid user. this user has more than one user id. "

finally we found that these users have more than one IBM internet addresses, one of the users' info is as below, dose it mean that the Rational Team Concert can't import this kind of users?

-------------------------------------------------------------------
E-mail
IBM internet address information
Internet address: aurora.vogna@it.ibm.com
Alternate internet address(es): 75840735@it.ibm.com

IBM Notes ID information
Notes mail: Aurora Vogna/Italy/IBM@IBMIT
Notes shortname: 75840735
Notes mail domain: IBMIT
-------------------------------------------------------------------


Thanks,
Rachel Wei
IBM Toronto Lab
8200 Warden Ave. Markham, ON L6G 1C7
Phone:(905)413-2322
tie-line: 3132322
Email: rwei@ca.ibm.com

There was a typo in my last comment..

You should change it to

userid=preferredIdentity,name=cn,emailAddress=mail


and users should login using their email address.

--- Balaji

Thank you! I manually add one user through team concert, it works.
I will check the user repository after nightly sync with LDAP done for other users. Will let you know the results next Monday.

Happy new year!
Rachel

There was a typo in my last comment..

You should change it to

userid=preferredIdentity,name=cn,emailAddress=mail


and users should login using their email address.

--- Balaji