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problem during RRDI configuration setup process

Roger Layani (5313238) | asked Jun 10 '13, 3:07 a.m.
retagged Jun 10 '13, 8:09 a.m. by Francesco Chiossi (5.7k11119)


I am trying to deploy RRDI 2.0 on my CLM 4.0 installation.

During the setup process I forgot to clear the "Enable anonymous access to the reporting server" checkbox and did not define any OAuth consumer secret key. At the end I got a error during last step "Build & Deploy  Reporting components"  : CRRRA2083E: Cannot connect to the report server

How can go back and remake this step again after I did "next"

I can not edit this page again

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Indradri Basu (1.8k1514) | answered Jun 10 '13, 8:07 a.m.
You can change the anonymous access from False to True in the Cognos Configuration > Security > Authentication to set that right.
After that you can configure OAuth details  in your CLM server. Then, you can set the authentication properties manually.
Backup all the relevant files before making any changes and restart your environment as needed.
Hopefully that may solve the situation.

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