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RTC 1.0.1 + tomcat + LDAP == I can't do anything.


David Dhuyvetter (111) | asked Dec 15 '08, 11:58 a.m.
I've set up my RTC server to use LDAP using the instructions here:
https://jazz.net/wiki/bin/view/Main/LDAP4Dummies

I can log in to the WEB UI. I can look at anything. If I look at my
user in the Jazz admin UI, it says that I am using a read-only registry
(correct) so I can't modify the roles, and the check boxes for all the
Jazz roles (including JazzAdmins) are checked.

I can connect to the Jazz server from RAD, and that looks good.

The problem comes when I try to create a project area.

In the Web UI, I click on "Deploy pre-defined process templates" and I get:

Error deploying predefined process templates to the repository. Please
check your server log for more details.

Unauthorized

In fact, if I try to use the UI to change _anything_ it seems to fail.

I haven't seen anything that looks helpful in the Tomcat logs. There is
no log output when I try to deploy the templates.

Any suggestions/debugging tips would be appreciated.

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Jeremy Hughes (2164837) | answered Dec 16 '08, 9:41 a.m.
The LDAP4Dummies describes tomcat config too. Did you do that part? There are two places to configure LDAP - one for the appserver which allows you into the Jazz web app (Tomcat) and one inside the Jazz web app which is how you configure the Jazz web app itself to connect to your LDAP. If these aren't configured in an equivalent way, Tomcat may have given you less authorization than what the Jazz web app admin page says you should have.

Another thing to check is that you have a contributor or developer license which you need in order to write to the repository. However, for this I would have expected a error to do with licenses rather than authorization.

HTH,
Jeremy

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