How to debug in RAM7512 why the search saved as spreadsheets results are different among different accounts?
In RAM 7512
When we perform a search and then save the search results in a spreadsheet, with the same search keyword, the results are different with different accounts.
Is this due to the policy /roles assigned to the account?
Isnit it true that admin id should be give all the necessary roles/authority by default when it is set up?
What steps to find out the differences?
What other factors will affect such results?
The strange thing is : if the person is using admin id (RAM repository id), the search results are always limited to a fixed number say 29. The when save the search result as a spreadsheet. it is empty.
Whereas some other people login using their own userid /password, the search results returns a lot more
entries, when saving as spreadsheet , the entries are saved correctly.
One answer
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Thanks Richard, Ben mentioned he will do the ER.
But it will be nice after the investigation you can post some information here to share so that more people
can learn more it if it is appropriate. :-)
The area of permissions to user groups or user role is pretty interesting topics.
Thank you a lot .
The export should export EXACTLY what is returned for the search for the user, including the data from all of the pages of the search, even if not yet paged to on the browser. If the search returns it, then it should be in the export. If the search doesn't return it then it should not be in the export. So it is the same criteria as to what is returned in a search.