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Enabling error logging

Running RTC1.0 + LDAP + tomcat

Various user operations cause a message which says something like 'Permission denied - see the server logs for details'. For example, this can occur when you change email settings, and click on 'Save', or when a user tries to archive a project area.
The error logs in the tomcat/logs directory don't get updated when this error message is issued - do I need to change a configuration setting or is the additional information logged somewhere else?

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Did you take a look at the jazz.log file in the log directory. All the error and info messages are present in tomcat/logs/jazz.log file.

If you can't find the messages in the log, please open a work item.

--- Balaji
Jazz Server Team

Running RTC1.0 + LDAP + tomcat

Various user operations cause a message which says something like 'Permission denied - see the server logs for details'. For example, this can occur when you change email settings, and click on 'Save', or when a user tries to archive a project area.
The error logs in the tomcat/logs directory don't get updated when this error message is issued - do I need to change a configuration setting or is the additional information logged somewhere else?

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As I said in my original post, none of the logs in the tomcat/logs directory are updated when this error occurs - the jazz.log file is in this directory but it doesn't get updated for this error.

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Please open a Work item.

--- Balaji
Jazz Server Team

As I said in my original post, none of the logs in the tomcat/logs directory are updated when this error occurs - the jazz.log file is in this directory but it doesn't get updated for this error.

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Sorry - forgot to say - I've opened defect 64174

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Question asked: Nov 10 '08, 5:42 a.m.

Question was seen: 3,819 times

Last updated: Nov 10 '08, 5:42 a.m.

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