DeploymentRolesAndResponsibilities < Deployment

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---+!! Deployment wiki roles and responsibilities
%DKGRAY% Authors: Main.AmyLaird, Main.StevenBeard <br>
Build basis: None
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The following responsibilities clarify roles for the wiki and ensure that content is reviewed for technical accuracy, adherence to writing guidelines, and the correct location for the information.

---++ Community technical leaders and senior editors

The [[DeploymentLeaders][community technical leaders and senior editors]] will govern and manage the overall wiki. This leadership team will be comprised of deployment leaders, experts and senior editors, including all section leads, from IBM and a few customers and partners. This team will be responsible for:

   * Setting the overall [[DeploymentWikiVision][vision]] and strategy for the Deployment wiki
   * Building the Rational [[DeploymentWikiVision#DeploymentCommunity][Deployment community]] to support the wiki and other Rational client facing programs
   * Defining the wiki governance and management policies and guidelines, including:
      * [[DeploymentRolesAndResponsibilities][These roles and responsibilities]]
      * [[DeploymentWritingGuidelines][Writing guidelines]]
      * [[DeploymentExternalLinkingPolicy][External linking policy]]
      * [[DeploymentGuidanceOnMigratingArticles][Guidance on migrating articles]]
      * [[DeploymentFormattingGuidance][Formatting guidance]]
   * Reviewing and approving nominations for membership to the [[DeploymentTechnicalLeadersAndSeniorEditorsNominationForm][technical leaders and senior editors]], and [[DeploymentPractitionersNominationForm][deployment practitioners]] write access groups
   * Manage the [[https://jazz.net/jazz02/web/projects/Deployment%20Wiki#action=com.ibm.team.apt.viewPlan&page=com.ibm.team.apt.web.ui.plannedItems&id=_n26NRpDhEeKcd5Yt6Ydj9g&planMode=com.ibm.team.apt.viewmodes.internal.productBacklog.ranking][backlog]] of proposals for new content for the wiki
   * Maintain the overall consistency and quality of the content of the wiki, in particular between sections.

---++ Section leads

These guidelines apply to the designated [[DeploymentLeaders][section leads for the wiki]]:

   * Coordinate the team, strategy, structure and population for their assigned wiki section
      * Identify existing content to move and new content to add to their wiki section
      * Identify authors to add the content to the wiki and assign work by using the [[https://jazz.net/jazz02/web/projects/Deployment%20Wiki#action=com.ibm.team.dashboard.viewDashboard][RTC project for the Deployment wiki]]
      * Inform authors of their roles and responsibilities, and the policies and guidelines for the wiki.

   * Monitor the content of their wiki section
      * Monitor the incoming content to the section
      * Ensure that content is current and accurate
      * Ensure that content is receiving the appropriate technical reviews 
      * Address incorrect, outdated, or inappropriate content as a matter of urgency.

   * Coordinate with the user assistance representative for the section
      * Ensure that the [[https://jazz.net/jazz02/web/projects/Deployment%20Wiki#action=com.ibm.team.dashboard.viewDashboard&tab=_3"][user assistance representative]] is aware of incoming content
      * Ensure that the user assistance representative is receiving review requests for the content
      * Coordinate with the user assistance representative to verify whether content belongs in an information center or other product documentation or the wiki
      * Verify that links are established between the information centers and wiki in accordance with the established [[DeploymentExternalLinkingPolicy][linking guidelines for the wiki]].

   * Maintain the content of their wiki section
      * Each release, review the content to ensure that it is still relevant and up to date and update the topic page's build basis as appropriate.

---++ Authors: Technical leaders and senior editors (aka Main.TWikiDeploymentAuthorsGroup)

These guidelines apply to authors who are identified technical leaders and senior editors:

   * Identify the content to be potentially added or modified within the wiki.
      * Verify that the content does not already exist in another location, such as in the information center, on Jazz.net, or on developerWorks.
      * Verify that the content meets the criteria for the wiki as described in the [[DeploymentWikiVision][Deployment wiki vision]].

   * Identify the appropriate [[WebHome][section of the wiki]] to which to add or modify the content.
      * For significant changes, please contact the [[DeploymentLeaders][section lead]] by email (their emails should be on their personal pages e.g. Main.StevenBeard) to discuss the proposed new or modified content.

   * Review the [[DeploymentWritingGuidelines][writing guidelines for the wiki]].
   * Review the [[DeploymentFormattingGuidance][formatting guidance]] for the wiki.
   * Write the content in accordance with the established [[DeploymentWritingGuidelines][writing guidelines for the wiki]]
      * All topic pages only editable by technical leaders and senior editors (aka Main.TWikiDeploymentAuthorsGroup) MUST use the [[DeploymentFormattingGuidance#StatusIcons][status icon conventions]]. 

   * Ensure that the content is technically accurate:
      * Through a work item in the [[https://jazz.net/jazz02/web/projects/Deployment%20Wiki#action=com.ibm.team.dashboard.viewDashboard][RTC project for the Deployment wiki]], use the Approvals tab to obtain a technical review from a minimum of two people: a subject-matter expert (SME) for the subject, and the content lead for the wiki section.

   * Obtain a user assistance review for all content:
      * Through a work item in the [[https://jazz.net/jazz02/web/projects/Deployment%20Wiki#action=com.ibm.team.dashboard.viewDashboard][RTC project for the Deployment wiki]], inform the user assistance (UA) contact for the wiki area that content is available and use the Approvals tab to request a UA review.
      * After technical and UA reviews, change or remove the under construction icon to denote its new status in accordance with the [[DeploymentFormattingGuidance#StatusIcons][status icon conventions]]. 

   * Maintain the wiki content:
      * For each new release, ensure that the content remains current; apply updates as needed.
      * Review and maintain links between the wiki and the information center (IC) for each release, in accordance with the established [[DeploymentExternalLinkingPolicy][linking guidelines for the wiki]].

---++ Authors: Deployment practitioners (aka Main.TWikiAuthorsGroup and Main.TWikiExternalAuthorsGroup) and Jazz.net uses

These guidelines apply to contributors from the broader community.

   * Identify the content to be potentially added or modified within the wiki.
      * Verify that the content does not already exist in another location, such as in the information center, on Jazz.net, or on developerWorks.
      * Verify that the content meets the criteria for the wiki as described in the [[DeploymentWikiVision][Deployment wiki vision]].

   * Identify the appropriate [[WebHome][section of the wiki]] to which to add or modify the content.
      * For significant changes, please contact the [[DeploymentLeaders][section lead]] by email (their emails should be on their personal pages e.g. Main.StevenBeard) to discuss the proposed new or modified content.
      * You may need the help of the section lead to initially create a new topic page and set the appropriate level of write access.

   * Review the [[DeploymentWritingGuidelines][writing guidelines for the wiki]].
   * Review the [[DeploymentFormattingGuidance][formatting guidance]] for the wiki.
   * Draft the content for the wiki. 
      * All topic pages editable by deployment practitioners (aka Main.TWikiAuthorsGroup and Main.TWikiExternalAuthorsGroup) SHOULD use the [[DeploymentFormattingGuidance#StatusIcons][status icon conventions]]. 

   * If possible, obtain a technical review from subject matter experts.
   * After technical review, change or remove the under construction icon to denote its new status in accordance with the [[DeploymentFormattingGuidance#StatusIcons][status icon conventions]]. 

---++ User assistance writers

These guidelines apply to the [[https://jazz.net/jazz02/web/projects/Deployment%20Wiki#action=com.ibm.team.dashboard.viewDashboard&tab=_3"][IBM user assistance writers]] who are assigned to sections of the wiki.

   * Periodically review all content in the assigned wiki section
   * Copy edit the content in the assigned area based on the established [[DeploymentWritingGuidelines][writing guidelines for the wiki]]
   * As time permits, further improve the content quality by applying writing, style, and word usage guidelines
   * Investigate and determine where content belongs (in the wiki or an IC) and coordinate any movement of information:
   * Review and maintain links between the wiki and the ICs for each release, in accordance with the established [[DeploymentExternalLinkingPolicy][linking guidelines for the wiki]].

---++ User assistance editors

These guidelines apply to the [[https://jazz.net/jazz02/web/projects/Deployment%20Wiki#action=com.ibm.team.dashboard.viewDashboard&tab=_3][IBM user assistance editors]] who are assigned to the wiki.

   * Establish and maintain the [[DeploymentWritingGuidelines][writing guidelines for the wiki]]
   * Consult when authors have content, structure, or style questions
   * Periodically review the wiki content for adherence to the established writing guidelines, ideally toward the end of each release, individual release timing TBD
      * Coordinate the user assistance review of the wiki by using the [[https://jazz.net/jazz02/web/projects/Deployment%20Wiki#action=com.ibm.team.dashboard.viewDashboard][RTC project for the Deployment wiki]] 
   * As time permits, make ad hoc edits to content based on the established writing guidelines for the wiki. 

---+++++!! Related topics: 
   * [[DeploymentRolesAndResponsibilities][These roles and responsibilities]]
   * [[DeploymentWritingGuidelines][Writing guidelines]]
   * [[DeploymentExternalLinkingPolicy][External linking policy]]
   * [[DeploymentGuidanceOnMigratingArticles][Guidance on migrating articles]]
   * [[DeploymentFormattingGuidance][Formatting guidance]]

---+++++!! External links: 
   * [[https://jazz.net/jazz02/web/projects/Deployment%20Wiki#action=com.ibm.team.dashboard.viewDashboard][RTC project for the Deployment wiki]]

---+++++!! Additional contributors: Main.LauraHinson, Main.RalphEarle
  
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This topic: Deployment > WebHome > DeploymentRolesAndResponsibilities
History: r13 - 2013-05-03 - 13:12:08 - Main.sbeard
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