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Workarounds and Limitations: Known issues in IBM Rational Quality Manager 6.0.6.1

The following known problems are related to this release.

Workarounds

The following problems in this release have workarounds:

Limitations

The following problems in this release do not currently have workarounds:

Workarounds

Browser search does not work with the manual test script editor


First occurrence
6.0.6.1

Problem
When you use the browser search feature in a manual test script editor, the search feature works only for the text in the test script steps that are displayed. It cannot find a text in the test script steps that are not displayed on the page.

Workaround
The scope of the browser search feature is to find all the text displayed on a page. To search for a text in the test script steps that are not displayed, scroll down to load the test script steps in the display before you use the browser search feature. To search for a text in the entire test script, scroll down to the last test script step.

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Full-text search indexes must be rebuilt when you upgrade to 6.0.6.1 or later


First occurrence
6.0.6.1

Problem
In the 6.0.6.1 release, the Apache Lucene full-text search engine was upgraded to a more recent version. This upgrade requires all existing full-text search indexes that were created in 6.0.6 or earlier to be rebuilt. Full-text search indexes must be rebuilt for both the CLM servers and the Rational Team Concert Client for Eclipse IDE.

Workaround
Typically, when you upgrade an installation by using the upgrade scripts, the full-text search indexes from the earlier installation are copied to the new installation. However, the upgrade scripts in 6.0.6.1 and later do not copy previous indexes from version 6.0.6 or earlier (including interim fixes). Instead, the new server automatically rebuilds the indexes in the background after you start it. Results of full-text searches might be incomplete until the reindexing operation is finished; the progress of the reindex is periodically written to the server log file.

Alternatively, instead of allowing the server to rebuild full-text search indexes online, you can rebuild them manually by running the repotools-<app> -rebuildTextIndices command after the upgrade is complete, but before you start the server, where <app> is one of am, ccm, or qm. Note that reindexing might be a lengthy process and can take many hours for a large database. In the web client, a system alert in the banner states that reindexing is in progress.

If you follow a manual upgrade procedure instead of running the upgrade scripts, you must ensure that the full-text indexes are not copied from the old installation to the new installation. If the new installation is configured to use the same full-text index location as the old installation (the value of the com.ibm.team.fulltext.indexLocation property in the old and new teamserver.properties file is the same absolute path name), you must either run the repotools-<app> -rebuildTextIndices command before you start the server, or delete the contents of the folder at that location before you start the server. You might want to preserve the old contents if you decide to abandon the upgrade and roll back to the previous release.

If an application is clustered, the offline reindexing procedure (using repotools) or the online procedure (ensuring that the full-text index folder is empty before starting the server) must be performed on each node in the cluster.

The Rational Team Concert Client for Eclipse maintains a local full-text search index for the Team Artifact History view. When you upgrade the Rational Team Concert Client for Eclipse to version 6.0.6.1 or later, the full-text search index is automatically deleted, which means the artifact history is cleared and will accumulate artifacts again after the upgrade.

For CLM servers, complete one of these steps:
  • For online background indexing, no action is required except to ensure that the full-text index folder is empty before you start the server
  • For offline indexing before you start the server, run the appropriate repotools-<app> -rebuildTextIndices command.
Related information
Work Item 467449

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In Report Builder, the Is Blocked attribute is no longer available for the QM Test Execution Record artifact type


First occurrence
6.0.6.1

Problem
When you generate reports in Report Builder, the Is Blocked attribute is no longer available for conditions or columns in reports on the QM Test Execution Record artifact type. The Is Blocked attribute is a Boolean flag that indicates whether the test execution record is blocked.

Workaround
When you create a report in Report Builder, complete these steps:
  1. In the scope of the report, include the associated Change and Configuration Management (CCM) projects that contain defects that block test execution records.
  2. Add the Blocked By Work Item relationship property to the Defect work item. Then, test execution records in the report with one or more defects are considered blocked.
Related information
Work Item 179565

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Context menu is not available for tables in the rich text editor


First occurrence
6.0.6.1

Problem
When you open a test artifact that contains rich text content, a context menu is not available for tables, so you cannot customize table properties in existing rich text sections. This issue applies to existing rich text for the artifact: it does not apply to new rich text that you add.

Workaround

Insert rows or columns
 
  • To insert a row, select both the row where you want to insert the new row and the row either above or below it. Copy the two rows by pressing Ctrl+C. Select only the row where you want to insert the new row, and press Ctrl+V. The two rows are pasted over the single row, so one row is duplicated. Change the content of the duplicate row.
     
  • To insert a row at the top or bottom of a table, use the same method to insert a row above the second row from the top or below the second last row from the bottom.
     
  • Use the same method to insert columns.

Delete rows or columns
 
  • To delete a row from the top or bottom of a table, select the rows that you want, press Ctrl+C to copy them, press Ctrl+V to paste them as a new table, and then delete the original table.
     
  • To delete a row within a table, select from the top row up to and including the row to delete. Paste the selected rows as a new table. In the original table, select and copy the rest of the rows. In the new table, select the row to delete and paste the copied rows over that row. Then, delete the original table.
     
  • Use the same method to delete columns.

Activate the context menu

To change the table properties other than adding and deleting rows or columns, you must use the context menu, which you can activate if you copy, delete, and then paste the copied content back into the editor.  The following workarounds apply for the duration of the test artifact editor session. If you close, reopen, or refresh the test artifact editor, you must activate the context menu again. Before you close the test artifact editor, complete any changes to the table structure.

Method 1

This method requires an external rich text editor. This procedure was verified by using Microsoft Word.

1. To open the original content in edit mode, click the Edit icon.
2. Select all the content by pressing Ctrl+A, and then cut the content by pressing Ctrl+X.
3. In the external rich text editor, open a new document and paste the content into it. This step removes the hidden text that caused the issue.
4. In the external rich text editor, select the content by pressing Ctrl+A, and then copy it by pressing Ctrl+C.
5. In the test artifact, ensure that the rich text content is empty, and then paste the content by pressing Ctrl+V.
6. To open the context menu, right-click the table.

Method 2

If you do not have access to an external rich text editor, this workaround removes the hidden text before and after the original content.

1. To open the original content in edit mode, click the Edit icon.
2. Select the content by using one of these methods:
  • Click and drag the cursor to select the content.
  • Click to place the cursor at the beginning of the content and then press Shift+click at the end of the content to select it.
Note: Do not use Ctrl+A to select the content, because that method selects hidden content.

3. To copy the original content, press Ctrl+C.
4. To delete the content, including all hidden content, press Ctrl+A and then press Delete.
5. To confirm that the content was deleted, click the Preview icon. The editor should display an Add Content message, which indicates that no content exists.
6. To open edit mode, click the Edit icon.
7. To paste the original content into the editor, press Ctrl+V.
8. To open the context menu, right-click the table.

Related information
Work item 180240

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Multiple entries are shown for the same resource during a full-text search for some test artifact types


First occurrence
6.0.6.1

Problem
If you update a test artifact of the following types and run a full-text search for an updated resource, the resource is shown more than once in the Search Result page:

  • Build Record
  • Build Definition
  • Lab Resource
  • Test Cell

Workaround
Originally, when you upgrade an installation by using the upgrade scripts, the full-text search indexes from the earlier installation are copied to the new installation. However, the upgrade scripts in versions 6.0.6.1 and later do not copy previous indexes from 6.0.6 or the earlier versions including the interim fixes. Instead, the new server automatically rebuilds the indexes in the background after you start the server. Results of full-text searches might be incomplete until the reindexing operation is finished. The progress of the reindex is periodically written to the server log file.

Alternatively, instead of allowing the server to rebuild full-text search indexes online, you can rebuild them manually by running the repotools-qm -rebuildTextIndices command after the upgrade is complete, but before you start the server. For more information, see Repository tools command to rebuild text indexes.

Note that reindexing might be a lengthy process and might take many hours for a large database. It is preferred to follow the online background indexing procedure.

As a workaround to the problem, complete one of the following steps:

  • For online background indexing, no action is required except to ensure that the full-text index folder is empty before you start the server.
  • For offline indexing before you start the server, run the repotools-qm -rebuildTextIndices command.

Related information
Work item 183801

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The Quality Management data source in LQE might register an invalid update when the QM server has a heavy load


First occurrence
6.0.6.1

Problem
When the Quality Management (QM) server is experiencing a heavy load, the Quality Management data source in Lifecycle Query Engine (LQE) might register an invalid update.

Workaround
Complete these steps:
  1. Using a JazzAdmin account, go to https://<server>:<port>/qm/trsConsole.
  2. Click the resetEtags command.
  3. Wait for LQE to apply the changes.
Related information
Work Item 180212
Work Item 180302

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Rich-text data is not rendered correctly in Mozilla Firefox


First occurrence
6.0.6

Problem
Sometimes, rich-text data in rich-text sections of Rational Quality Manager (presently known as IBM Engineering Test Management), such as the Test Case Design section, is not rendered correctly in Mozilla Firefox. This issue occurs because, if rich-text data has a depth of more than 200 nodes, Mozilla Firefox prunes the DOM elements which can cause missing data.

Workaround
Use either Google Chrome or Microsoft Internet Explorer, or complete the following steps to make the text render correctly in Mozilla Firefox:
  1. Open the rich-text section.
  2. Click the Edit pencil icon to open the rich-text editor. (If the rich-text editor also shows the same issue, use Chrome or Internet Explorer to open it.)
  3. Select all the content in the rich-text editor (press Ctrl+A).
  4. Cut the selected content (press Ctrl+X).
  5. Open a blank Microsoft Word document and paste the content into it (press Ctrl+V).
  6. Select all the content in the Word document (press Ctrl+A).
  7. Copy the selected content (press Ctrl+C).
  8. In the rich-text editor of the Rational Quality Manager rich-text section, paste the content (press Ctrl+V).
  9. Click the Preview icon to verify that the content is rendered correctly.
  10. Save the test artifact to save the content.
Related information
Work Item 170960
Mozilla bug: DOM pruned at depth 200   

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Rational Functional Tester scripts that point to a shared location don’t run if the path has a trailing separator


First occurrence
6.0.6

Problem
If a Rational Functional Tester script is in a shared path, that path is added with a trailing separator to the Shared Resource Location section of the Rational Quality Manager (presently known as IBM Engineering Test Management) project properties, and the test script is included in the Resource section of a test plan, the test script doesn’t run. When you run the script, the execution result is created with an error and this message is displayed in the result details: Could not run the script.

Workaround
  1. In Rational Quality Manager, go to the Shared Resource Location section of Manage Project Properties.
  2. Remove the trailing separator character from all shared location paths.
Related information
Work Item 172115

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Snapshots of test plans with a large number of test artifacts might cause an error


First occurrence
6.0.5

Problem
When you create a snapshot of a test plan that has a large number of test artifacts, an error message such as 500: Unable to save snapshot for TestPlan might be displayed. The snapshot might be created successfully, but the error can occur if the session times out with an HTTP proxy server.

Workaround
Increase the session timeout setting for the HTTP proxy server. In Rational Quality Manager (presently known as IBM Engineering Test Management), the default session timeout setting is 6 hours: consider increasing the timeout setting for the HTTP server to the same value.

Related information
Work Item 166727
Rational Quality Manager Default Session Timeout

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Licensing errors might occur if you upgrade the Java environment or upgrade applications to version 6.0.5 or later


First occurrence
6.0.5

Problem
If you upgrade your version of Java to a fix pack that was built after April 2017, or you upgrade an application to version 6.0.5 or later and are using WebSphere Liberty, licensing errors might occur. The errors occur because earlier licenses were signed with the MD5 algorithm, which is now blocked by newer versions of Java.

For example, the License Key Management page for Jazz Team Server might display the following error in the Description field: CRJAZ1236I A development time license is being used. Similarly, the jts.log file might display the following error: CRJAZ0965I The file was not a valid server or client access license activation key.

The latest license files no longer contain the MD5 algorithm because IBM and Oracle Java introduced restrictions on JAR files that are signed with weak algorithms and keys.

Workaround
The licenses in the IBM Rational License Key Center  (presently known as IBM License Key Center) were updated to use a different signature algorithm.

After you upgrade your server to version 6.0.5 or later, obtain the updated licenses from the IBM Rational License Key Center to replace your current licenses. If you previously used floating, token, or authorized user single install licenses, install their updated versions. Your existing user license assignments are kept during the installation of the updated licenses.

Important: If you are not upgrading all applications at the same time, you must apply an interim fix to the applications at earlier versions before you upgrade Jazz Team Server. The following interim fixes contain the compatible version of Java:
  • 6.0.4 interim fix 007 and later
  • 6.0.3 interim fix 010 and later
  • 6.0.2 interim fix 015 and later
  • No version of 5.0.2 contains a compatible Java version. For 5.0.2, complete the steps in the IBM Support flash article.
If you cannot apply the interim fix before the upgrade, upgrade Jazz Team Server and then complete the steps in the IBM Support flash article. If you do not apply the interim fix or complete the steps in the article, the internal licenses do not load on Jazz Team Server and the applications might experience issues.

To update your current license files, follow the instructions in the Interactive Upgrade Guide or complete the following steps based on the type of license:

For term (floating or authorized user) or token licenses:

Note: For token licenses, you are only required to download the jazztokens.zip file. You do not have to download the license.dat file because it does not contain changes.
  1. Log in to Jazz Team Server, go to jts/admin > Server > License Key Management and note all the licenses on the server.
  2. In IBM Rational License Key Center, under License Management, click Return Keys.
  3. Click the product link that you want to return the license keys for, and then click Return.
  4. After the license is returned, click Get Keys.
  5. Click the product link to generate licenses for.
  6. When prompted, provide the required information and click Generate.
  7. Download the  file that contains the new licenses.
  8. Log in to Jazz Team Server, go to Server > License Key Management and reimport the new license files.
  9. To add a license, click Add, accept the license agreement if you agree to its terms, and then complete the steps in the wizard.
For non-term floating and authorized user licenses:
  1. Log in to Jazz Team Server, go to jts/admin > Server > License Key Management and note all the licenses on the server.
  2. In IBM Rational License Key Center, go to View keys by host or View keys by user.
  3. Enter the information about the host or the user.
  4. Select the product to generate the license for.
  5. Click View Licenses for Selected Product Lines.
  6. Select the license and click View Details.
  7. Click Download Keys.
  8. Log in to Jazz Team Server, go to Server > License Key Management and reimport the new license files.
  9. To add a license, click Add, accept the license agreement if you agree to its terms, and then complete the steps in the wizard.
Note: If you imported trial licenses before the newer versions of Java were adopted, you might still receive errors in the jts.log file even after you import the updated licenses. For example, you might receive this error: CRJAZ0965I The file was not a valid server or client access license activation key. You can ignore these errors.

Related information
IBM Rational License Key Center
Interactive Upgrade Guide
Oracle release note: Restrict JARs signed with weak algorithms and keys

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Command-line adapter cannot connect to the QM server by using smart card authentication


First occurrence
6.0.4

Problem
If you use the command-line adapter to connect to the Quality Management (QM) server, smart card authentication does not work.

Workaround
Complete these steps:
  1. Update the Java SDK to IBM 1.6 SR12 or later.
  2. In the IBMJavaInstall\jre\lib\security directory, locate the java.security file.
  3. In the java.security file, change “keystore.type=jks” to “keystore.type=Windows-MY”.
  4. Locate the following content:
security.provider.1=com.ibm.jsse2.IBMJSSEProvider2
security.provider.2=com.ibm.crypto.provider.IBMJCE
security.provider.3=com.ibm.security.jgss.IBMJGSSProvider
security.provider.4=com.ibm.security.cert.IBMCertPath
security.provider.5=com.ibm.security.sasl.IBMSASL
security.provider.6=com.ibm.xml.crypto.IBMXMLCryptoProvider
security.provider.7=com.ibm.xml.enc.IBMXMLEncProvider
security.provider.8=org.apache.harmony.security.provider.PolicyProvider
security.provider.9=com.ibm.security.jgss.mech.spnego.IBMSPNEGO

  5. Replace that content with the following content:
 
security.provider.1=com.ibm.security.capi.IBMCAC
security.provider.2=com.ibm.jsse2.IBMJSSEProvider2
security.provider.3=com.ibm.crypto.provider.IBMJCE
security.provider.4=com.ibm.security.jgss.IBMJGSSProvider
security.provider.5=com.ibm.security.cert.IBMCertPath
security.provider.6=com.ibm.security.sasl.IBMSASL
security.provider.7=com.ibm.xml.crypto.IBMXMLCryptoProvider
security.provider.8=com.ibm.xml.enc.IBMXMLEncProvider
security.provider.9=org.apache.harmony.security.provider.PolicyProvider
security.provider.10=com.ibm.security.jgss.mech.spnego.IBMSPNEGO

Related information
Work Item 156232

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Deleting the default component configuration of a project causes major issues in ETM


First occurrence
6.0.3

Problem
Deleting the default component configuration of a project causes the following major issues in ETM:

  • IBM Engineering Workflow Management (EWM) cannot be integrated.
  • Execution adapters, such as Command Line Adapter cannot be connected.
  • Utilities, such as the ETM Copy Utility and ETM Excel Importer Utility fail to operate.
  • The OSLC QM API service provider document cannot be resolved (404 Not Found).
  • ETM resources are not displayed in the Report Builder when you select the configuration management enabled LQE data source and configuration management enabled project to generate a new report.

Workaround
The deleted default component configuration can be restored to resolve these issues. In addition, complete the following steps to display ETM resources in the Report Builder:

  • Update the configuration, for example, change the description (required for RQM 6.0.6.1 and earlier versions)
  • Run Reset Etags in the TRS Console.

Note: This workaround does not work for existing configuration management enabled projects where the default component configuration has been scrubbed.

Related information
Work item 182849

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JUnit Selenium test scripts cannot be created or saved if the classpath is larger than 1000 characters


First occurrence
6.0.2

Problem
You cannot create or save a JUnit Selenium test script with a classpath larger than 1000 characters.

Steps to reproduce the problem:
  1. Browse to Construction > Create test script.
  2. Change the test script type to JUnit Selenium.
  3. Name the test script and, in the Test Class field, enter the Selenium test class name.
  4. In the Classpath field, provide a value that is larger than 1000 characters.
  5. Save the test script.
Workaround

Complete the steps for the application server that you use.

IBM WebSphere Application Server
  1. Stop the CLM/QM server.
  2. Set the system property as follows: “-Dcom.ibm.team.repository.service.internal.RdbRepositoryDataMediator.skipValidationOnSaveItemInTxn=true”. For details about setting the system property, see Setting generic JVM arguments in the WebSphere Application Server V8.5 Liberty profile.
  3. Start the CLM/QM server.
Apache Tomcat
  1. Stop the CLM/QM server.
  2. Set the system property as follows: “-Dcom.ibm.team.repository.service.internal.RdbRepositoryDataMediator.skipValidationOnSaveItemInTxn=true”. For details about setting the system property, see System Properties.
  3. Start the CLM/QM server.
Related information
Work Item 154265

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In the Reconcile Requirements wizard, filtering for requirements only returns results for requirements on the current page


First occurrence
6.0.1

Problem
When you reconcile requirement collections in test plans and then filter for requirements, the filter returns results for only the requirements that are displayed on the current page.

Workaround
To filter on all available requirements, select one of the following options:
  • For Number of Items Per Page, select Display all.
  • Manually go through the pages in the table and perform the filter.
Related information
Work Item 140715

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Some reports do not open when you click the widget header on the dashboard


First occurrence
6.0.1

Problem
If the Tester Report using Weight or Tester Report using TCER count widgets are added to the dashboard, and you click either widget header to open the report, an error is displayed about a missing report descriptor. Clicking the widget header should open the report page to a detailed view. However, these two reports were deployed with an incorrect report descriptor, which causes the error.

Workaround
Complete these steps to update the report resources with the correct identifier:
  1. Go to Reports > Report Resources.
  2. Click the Tester Report using Weight report, specify testerWeight.Report for the identifier, and save the report.
  3. Click the Tester Report using TCER count report, specify tester.Report for the identifier, specify Tester Report using TER Count for the report name, and save the report.
Related information
Work Item 171987

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Work item queries that contain test artifact links cannot be created or edited in the Rational Team Concert Eclipse client


First occurrence
6.0.1

Problem
Work item queries for Task-Review work items that contain test artifact links cannot be created or edited in the Rational Team Concert Eclipse client.

Test artifact links:
  • Blocking Test Execution Record
  • Related Test Case
  • Related Test Script
  • Related Test Suite
  • Test Case
  • Test Plan
  • Test Suite
  • Test Suite Result
  • Test Case Result
Workaround
Create and edit the queries in the Rational Quality Manager (presently known as IBM Engineering Test Management) web client (https://<host>:<port>/<context root>/console/<project area name>#action=com.ibm.team.workitem.viewWelcome).

Related information
Work Item 141552

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Rational Integration Tester test scripts are not fully executed from test suites


First occurrence
6.0

Problem
If you use a test suite to execute a Rational Integration Tester test script, the execution never finishes and the progress bar stalls at 10% completion. However, you can use a test case to correctly execute the same Rational Integration Tester test script.

Workaround
This issue is a known limitation in Rational Integration Tester 8.7.x that was corrected. Upgrade to Rational Integration Tester 9.0 or later.

Related information
Work Item 147345

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Some history events from merges are not visible on current stream


First occurrence
6.0.0

Problem
When you merge an item to the current stream from another stream, some history events from the source stream such as associated links, script step counts, and estimations are not shown in the current stream for the merged item in the History section.

Workaround

  • Option 1: Select Versions section of the artifact to view the merge information. In Versions section, you can also compare different versions of the item to see the changes.
  • Option 2: Switch the current configuration to the source stream from which the merge was done. Select History section of the artifact, you can view the full history.


Related information

Audit events from merged streams do not show in current stream history view (183071)

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When you export a BIRT report to Microsoft Excel, you cannot open the new file in Excel


First occurrence
5.0.2

Problem
If you export a BIRT report to Microsoft Excel and try to open the new file in Excel, an error message about Problems During Load is shown. The resulting log file mentions XML ERROR in Table. This issue has been observed when reports include both a chart and a table.

Workaround
Open the new file by using Apache OpenOffice Calc.

Related information
Work Item 124705

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When requirement collection names are updated, the old name is still shown


First occurrence
5.0.2

Problem
This problem occurs when a test plan is associated with a requirement collection and the collection’s name is changed. If you open the test plan, go to the Requirement Collection Links section, and group by Requirement Collection, the old collection name is shown instead of the updated name.

Workaround
Complete these steps:
  1. Open the test plan in the test plan editor.
  2. Click Requirement Collection Links.
  3. Select all of the requirements and click the Reconcile Requirements in Collections icon.
Related information
Work Item 122853

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Screen capture tool does not work on macOS


First occurrence
5.0.2

Problem
The rich text editor in the web client provides the ability to take screen captures and attach them to artifacts. The screen capture tool is a separate Java application that requires Java Web Start to run. On macOS, if you run the downloaded JNLP file by using Java Web Start with JRE 1.6, 1.7, or 1.8, the following exception occurs: org.eclipse.swt.SWTException: Invalid thread access. This error is caused by a limitation with JNLP, which is a known Java issue.

Workaround
To insert a screen capture in the rich text editor, use the Insert Image toolbar button:
  1. Capture an image of the screen by using an external tool.
  2. Save the screen capture.
  3. Open the Rational Quality Manager rich text editor in the web client.
  4. Click the Insert Image toolbar button.
  5. In the Insert Image dialog box, click Choose File, and browse to the saved screen capture.
  6. Click OK to insert the screen capture in the rich text editor.
Related information
Work Item 161111
Oracle bug JDK-8078230
Oracle bug JDK-8147056

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Connection to the mobile client fails when the server has a self-issued SSL certificate that is signed by an internal certificate authority


First occurrence
5.0.1

Problem
When you use the Rational Quality Manager (presently known as IBM Engineering Test Management) mobile application, you might have difficulties connecting to the Quality Management server if the certificate that is used in your deployment is internally signed and not from a trusted certificate authority.

Workaround
Follow the detailed guidance on the Jazz.net wiki.

Related information
Work Item 118526

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Problems opening the Rational Quality Manager importer from Microsoft Excel or Microsoft Word


First occurrence
5.0

Problem
In Microsoft Excel or Microsoft Word, when you try to open the Rational Quality Manager (presently known as IBM Engineering Test Management) importer, the expected window might not open. This issue is related to the language setting of the computer. If the language is set to English, the importer works. In other languages, you might notice unexpected behavior, such as the importer window not opening.

Workaround
Complete these steps:

Windows 7 operating systems
  1. Open the Control Panel and click Clock, Language, and Region > Change location.
  2. Change the format to English (United States).
  3. Change the location to United States.
Windows XP operating systems
  1. Open the Control Panel and click Regional and Language Options.
  2. Change the location to United States.
  3. Change the standards and formats to English (United States).
Related information
Work Item 101602

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Text in the editor might be displayed in a language that is not installed


First occurrence
5.0

Problem
When you edit an artifact, some context menus, toolbar labels, and tooltips in the editor might be translated into the browser-preferred language even if that language is not selected in IBM Installation Manager during installation. In Rational Quality Manager (presently known as IBM Engineering Test Management), you might encounter this issue in these instances:
  • In rich text sections of artifacts, such as the Test Case Design, Business Objectives, and Test Suite Design sections
  • In custom rich text editor sections
  • In the test script editor when you edit steps
  • In execution steps when you run a test case execution record
This issue occurs because the editor provides its own language pack. If the matching language version is available, the editor is displayed in the user’s language. If not, the editor is displayed in the default language, which is most commonly English.

Workaround
For consistently translated text in the editor, ensure that you select any required languages in IBM Installation Manager when you install the server. For an existing installation, you can modify the language selection in IBM Installation Manager.

Related information
Work Item 145943

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The reconciliation with requirement collections fails with a timeout error


First occurrence
5.0

Problem
This problem occurs only in environments where IBM HTTP Server is configured as a reverse proxy, typically in a cluster environment. In test plans in Rational Quality Manager (presently known as IBM Engineering Test Management), the reconciliation with requirement collections fails and responds with a server error. The reconciliation fails after a fixed period of time. In the details of the reconciliation failure, you might see one of two error messages:
  • Gateway Time-out The proxy server did not receive a timely response from the upstream server.
  • Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request.
Workaround
In the plugin-cfg.xml file, within the <ServerCluster/> tags, set the ServerIOTimeout values to 0 so that the connection will not time out. For more information about the plugin-cfg.xml file, see the “Editing the Web server plugin_cfg.xml file for idle standby” and the “Server cluster” sections in Setting up servers for a basic high-availability configuration.

Related information
Work Item 105153
Reference topic: plugin-cfg.xml file (See the ServerIOTimeout section)
Setting up servers for a basic high-availability configuration

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TCERs cannot be generated for a large number of test cases at one time


First occurrence
4.0.5

Problem
If you have a large number of test cases, such as over 500, the following method of generating test case execution records does not work reliably:
  1. Browse to Planning > Create test plan.
  2. In the Test Cases section, add a large number of test cases (for example, 1000), and save the test plan.
  3. Select all the test cases and generate test case execution records.
Workaround
Complete the steps for the application server that you use.

IBM WebSphere Application Server
  1. Stop the CLM/QM server.
  2. Set the system property as follows: maxParamPerRequest=”1000000″. For details about setting the system property, see Set up system property.
  3. Start the CLM/QM server.
Apache Tomcat
  1. Stop the CLM/QM server.
  2. Set the attribute on the Connector tag of the Server.xml file as follows: maxParameterCount=”1000000″. For details about setting the attribute, see Set connector attribute.
  3. Start the CLM/QM server.
Related information
Work Item 139529

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When you remove a level in a nested numbered list, items are incorrectly reordered


First occurrence
4.0

Problem
If you delete a level in a numbered list that has multiple levels, the items under the deleted level are incorrectly reordered.

Consider the following example:
 
1. aaa
2. bbb
        a. mmm
        b. nnn
                i. xxx
                ii. yyy
                iii. zzz

If you delete all the entries in the second level, in this example a. mmm and b. nnn, so that the third level becomes the second level, the entries in the new second level are placed in the reverse order.
 
1. aaa
2. bbb
        a. zzz
        b. yyy
        c. xxx

Workaround

Complete these steps:

1. Delete all but one entry in the level that you want to delete. In this example, delete b. nnn.
 
1. aaa
2. bbb
        a. mmm
                i. xxx
                ii. yyy
                iii. zzz

2. Select all the entries in the lower level and decrease their indent by one level. The item and the numbering style will remain from higher level.
 
1. aaa
2. bbb
        a. mmm
        b. xxx
        c. yyy
        d. zzz

3. Remove the remaining item from the higher level, and change the style of the numbered list if needed.
 
1. aaa
2. bbb
        a. xxx
        b. yyy
        c. zzz

Related information
Work item 179443

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Limitations

Execution schedule steps fail if they don’t meet the execution preconditions for the execution record


First occurrence
6.0.6.1

Problem
Version 6.0.6.1 corrected an issue where the preconditions for an execution record were not enforced for execution steps. As a result, an execution schedule that previously completed without errors because of the non-enforcement of the execution record preconditions might fail in 6.0.6.1. If you deploy execution preconditions for execution records, ensure that the execution record’s preconditions are met when you use them in execution schedules. You might also choose to configure execution schedules to ignore the preconditions for execution records.

Related information
Running execution records in execution schedules without precondition checks

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In Report Builder, the Start Time attribute is no longer available for the QM Test Script Step Result artifact type


First occurrence
6.0.6.1

Problem
When you generate reports in Report Builder, the Start Time attribute is no longer available for conditions or columns in reports on the QM Test Script Step Result artifact type. The Start Time attribute showed the date and time when execution of the test script step result started. However, the value was always incorrect and showed the same value as the End Time attribute.

Related information
Work Item 178805
Work item 180026

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Java 8 SR5 Fix Pack 5 through Fix Pack 10 is not supported as the runtime for CE/CLM applications on a Windows platform


First occurrence
6.0.5

Problem
Continuous Engineering (CE) and Collaborative Lifecycle Management (CLM) applications on a Windows platform that run on Java 8 SR5 Fix Pack 5 through Fix Pack 10 encounter null pointer exceptions and might not be usable. Use Java 8 SR5 Fix Pack 11 (8.0.5.11) or later as the runtime.

Related information
Work Item 455371
Work Item 452307
APAR IJ04429

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Test data in a snapshot can change


First occurrence
6.0.2

Problem
When you create a snapshot of a test script, the test data reference in the snapshot is always the same as the current revision of the test script. Therefore, if the current test script changes the reference to the test data, the change is also reflected in all snapshots. Likewise, if the values in the test data change, the changes are reflected in all snapshots. There is no workaround for this issue because the state of the test data is not captured at the time of the snapshot.

Related information
Work Item 148923

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RQM Reportable REST API does not support team area process-level operations


First occurrence
6.0.1

Problem
Process and permissions that are defined at the team level do not affect the RQM Reportable REST API behavior. For RQM Reportable REST API operations, all process and permissions operate at the project level only.

Related information
Work Item 140279
Work Item 142815

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Test Statistics, Test Matrix, and Execution by Weight dashboard widgets do not display multiple-valued categories correctly


First occurrence
6.0.1

Problem
If you group the Test Statistics, Test Matrix, or Execution by Weight dashboard widgets by a category that has multiple values associated with it, only the results for the first value are displayed. For example, consider a Test Phase category that has three values: Development Test, Integration Test, and User Acceptance Test. The category values are assigned to 7 test cases in the following way:
  • 3 test cases have both the Development Test and Integration Test values (the Development Test value is listed first)
  • 2 test cases have only the Development Test value
  • 2 test cases have only the Integration Test value
In this scenario, the results should show that each value is assigned to 5 test cases. However, because the widgets tabulate only the first value for categories with multiple values, the widgets show that 5 test cases contain the Development Test value, and only 2 test cases contain the Integration Test value.

Related information
Work Item 142093

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The “Disallow execution of test case execution record with blocking status” precondition is only enforced from the UI


First occurrence
6.0.1

Problem
The new “Disallow Execution of Test Case Execution Record with Blocking Status” precondition in the project area properties is only enforced when execution is initiated from the UI. When execution is initiated from the utility that uses the Rational Quality Manager Reportable REST API, the precondition is not enforced.

Related information
Work Item 135925
Work Item 142409

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Rational Performance Tester cannot connect to the server when Rational Quality Manager (presently known as IBM Engineering Test Management)

is configured with single sign-on (SSO)
First occurrence
6.0

Problem
Rational Performance Tester cannot communicate with the Rational Quality Manager (presently known as IBM Engineering Test Management) server when Rational Quality Manager is configured with single sign-on (SSO) authentication. When you configure the adapter from Rational Performance Tester and click Connect to RQM, an attempt is made to connect to the Rational Quality Manager server, but the connection is never established. Because the connection does not succeed, the Rational Performance Tester adapter is not listed on the Adapter Console page. A resolution to this issue is available in the Rational Performance Tester 8.7.1 adapter.

Related information
Work Item 137285

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Email notifications for formal reviews are not customizable


First occurrence
6.0

Problem
The notification messages that are emailed to users when a formal review on a test artifact changes, such as when an approval or a comment is added, are not customizable. Specifically, on the Manage Project Area page, in the Mail Templates section, any changes to the default text for the following notifications are not included in the email messages that are sent: Approvals, Messages At Me, Work Item Aggregate Changes Notification, and Work Item Changed Notification.

Related information
Work Item 141712

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Data Collection Component only loads requirement data from Rational DOORS Next Generation (presently known as IBM Engineering Requirements Management DOORS Next)


First occurrence
6.0

Problem
Starting in Rational Quality Manager (presently known as IBM Engineering Test Management) 6.0, the Data Collection Component only loads requirement data from Rational DOORS Next Generation (presently known as IBM Engineering Requirements Management DOORS Next). The Data Collection Component no longer integrates with applications that are not part of the Rational solution for Collaborative Lifecycle Management (CLM) (presently known as IBM Engineering Lifecycle Management), such as Rational RequisitePro. The Data Collection Component does not load requirement data from such applications or expose it through the Rational Quality Manager Reportable REST API. This limitation also applies to mixed environments that deploy both Rational Quality Manager 5.x and 6.0. This limitation should be considered before upgrading to the Rational solution for CLM version 6.0 or later.

Related information
Work Item 356530 

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Guest Access feature is not supported


First occurrence
6.0

Problem
The Guest Access feature enables guest access to secure resources by using a dedicated guest user. However, enabling the Guest Access feature and configuring a Guest Access user ID in the Advanced Properties causes several issues (for example, with browsing and editing test artifacts). Because of these limitations, Guest Access is not supported in Rational Quality Manager (presently known as IBM Engineering Test Management).

Related information
Work Item 161061
Work Item 161056
Work Item 161064
Work Item 413189
Work Item 413950

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When artifacts are merged from a baseline, some “Accept section” and “Merge section” operations are not supported


First occurrence
6.0

Problem
When you merge artifacts from a baseline, some sections do not support the “Accept section” and “Merge section” operations. To view the support for each artifact type, see the related tables.

Related information
Work Item 138430

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The Rational Quality Manager (presently known as IBM Engineering Test Management)

mobile application does not work in a single sign-on (SSO) environment
First occurrence
6.0

Problem
The Rational Quality Manager (presently known as IBM Engineering Test Management) mobile application cannot connect to the Rational Quality Manager server when the server is configured for a single sign-on (SSO) environment. In this scenario, you cannot use the mobile application to run tests in offline mode.

Related information
Work Item 137845

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Validated By test links from some RM applications to a version 6.0 or later Rational Quality Manager (presently known as IBM Engineering Test Management)

project area that is enabled for configuration management might link to the incorrect test artifact
First occurrence
6.0

Problem
When a version 6.0 or later Rational Quality Manager (presently known as IBM Engineering Test Management) project area is enabled for configuration management, you cannot create new requirements links to Rational DOORS, Rational DOORS Web Access, or version 5 releases of Rational DOORS Next Generation (presently known as IBM Engineering Requirements Management DOORS Next) because these products and versions do not support configuration management. However, you can create a Validated By test link in the opposite direction: from these Requirements Management (RM) applications to a version 6.0 or later Rational Quality Manager project area that is enabled for configuration management. If you create a baseline or stream in the version 6.0 or later Rational Quality Manager project area, the test artifact links that are shown in the RM application might not point to the correct test artifact in the correct configuration. For this reason, you should not create Validated By test links from these RM applications to a version 6.0 or later Rational Quality Manager project area that is enabled for configuration management.

Related information
Work Item 135427

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Multiple rows are shown in Report Builder after modifying an iteration that has at least one result

 

First occurrence

6.0

 

Problem

Suppose, you modify an iteration that is associated to a Test Plan and that iteration is also associated to at least one Test Case Result or Test Case Execution Record. Now, if you create a report by using Lifecycle Query Engine (LQE) as the data source and the report includes a Test Phase relationship, then multiple rows get displayed in the Report Builder. The report displays one row for the Test Case Result or Test Case Execution Record and another row for the new modified iteration in the Test Plan.

 

Workaround

Migrate to the ETM version 7.0.3. For more information, see New and Noteworthy.

 

 

Related information

Defect 190711

 

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Online migration is not supported for upgrading some versions of the Quality Management application


First occurrence
4.0.6

Problem
Online migration for the Quality Management (QM) application is not supported in these upgrade scenarios:

  • Upgrading from version 4.0.6 or later to version 4.0.7 or a version 5 release
  • Upgrading from a version 5 release to a version 6 release

If you have version 4.0.6 or later of the QM application and perform an online migration before you upgrade to version 4.0.7 or a version 5 release, the operation runs, but no migration occurs. Similarly, if you have a version 5 release and perform an online migration before you upgrade to a version 6 release, the operation runs, but no migration occurs.

Related information
Work Item 361962
Work Item 141120

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